TAG Community Events

The Program

Hear the instructor, Patrick Malone, discuss the program during his TAG Radio Interview here!

Recently the Managing Director of a VC firm in the Bay area told me, "There is a real absence of leadership in business today and much of it is due to the inability to communicate effectively. "While that breakdown in communication permeates the entire organization, it appears to be brutally apparent between the IT group and their internal customers."

Customers struggle to communicate their requirements and as a consequence projects are delivered late, require extensive rework and everyone ends up frustrated. We believe it is time for technology professionals to take the lead and TAG's Effective Communication Skills for Technology Professionals program is designed to assist you to lead that effort in your organization.

Conducted by a blend of e-learning and one classroom day, Effective Communication Skills for Technology Professionals will help you:

• Establish common goals for every interaction.
• Assess needs and the decision makers levels of involvement.
• Position solutions that are appropriate from an IT perspective as well as effective from a customer perspective.
• The ability to obtain commitments and "co-ownership" rather that simple agreements or compliance/surrender.

If these skills would add to your personal success, help your group, department and/or company be more successful then this program is designed specifically for you. Space is limited limited to 20 spots so enroll today!

Documenting measurable performance improvements and business results from training is becoming increasingly important to businesses focused on growth and continued success. To get this kind of verifiable success, you need a higher-powered training program that combines technical and interpersonal skills to produce measurable business results.

We recommend Effective Communication Skills for Technology Professionals because:

1. The skills are drawn from award-winning leadership, teamwork, sales and service programs with proven track records.
2. The skills are measurable, not vague, soft or fuzzy.
3. The skills yield immediate return-on-investment outcomes, guaranteed.

When was the last time you saw measurable increases in people's sheer competence as a result of training? When was the last time you saw greater profit as a direct result of training? You will see it with Effective Communication Skills for Technology Professionals because it already has a track record for producing those outcomes.