Achieve Real Agility with SmartBPM
February 10, 2011, Cox Enterprises, 5:30 PM
For leading organizations, BPM is rapidly being adopted to help enhance customer service, generate new business, and improve productivity. Come hear how leading Georgia companies are expanding their use of BPM, and combining it with decisioning and analytics to improve the customer experience and become more agile in meeting the demands of a competitive marketplace.
Speakers
Michelle Lagna
Business Lead for JP Morgan Chase BPM Center of Excellence
Bill Dow
Managing Director/Founder of BPM Specialists, Inc
Former Information Officer at AIG Agency Auto
Ryan Jessop
Sr. Manager at Cox Communications Leading development for Inbound Sales customer analytics
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