TAG believes that education plays a key role in the forward movement of personal careers, companies, and has a resulting effect on the State's economy. TAG is committed to supporting our members anywhere along their professional growth path. By providing Georgia 's technology workforce with opportunities for continuing IT and management education, we are able to more effectively position Georgia for economic growth and increase Georgia 's workforce appeal.
ATLANTA, September 18, 2014 – Cardlytics, an Atlanta-based advertising and technology company and the industry leader in Card-Linked Marketing, on September 12 was named one of the top 100 Best Places to Work in Atlanta. The company was ranked #13 on the Best Places to Work list in the medium-sized business category. The coveted distinction is earned by Atlanta companies – small, medium and large – across a variety of industries.
The news was announced at the Atlanta Business Chronicle Best Places to Work breakfast event at the Georgia World Congress Center. Representatives from several hundred companies and some of the most influential business people in the Atlanta market attended. The keynote speaker, U.S. Senator Johnny Isakson, addressed the crowd, noting that a business’s environment and core principles have a direct impact on inspiring employees.
This is the first year Cardlytics has been ranked on the Best Places to Work list. The firm is among the winners included in a special section in this week’s Atlanta Business Chronicle.
“We’re so excited to be recognized as one of the best places to work in Atlanta,” said Scott Grimes, CEO of Cardlytics. “We are proud of the level of energy and the commitment to excellence our employees bring to Cardlytics every day.”
The nomination process, facilitated by Quantum Workplace, took place this summer. After receiving all the initial nominations, the employees of each nominated company completed a survey, and those organizations were then rated based on survey responses on work environment, people practices and other matrices. Atlanta Business Chronicle said that this year more than 300 companies and organizations participated in the surveys and more than 18,000 employees completed surveys.
Cardlytics is an advertising & technology company and the leader and pioneer in Card-Linked Marketing. Through partnerships with nearly 400 financial institutions, including Bank of America, Lloyds Banking Group and many others, the company has insight into consumer purchase behavior for 70% of U.S. households and 30% of U.K. households, capturing spending across all stores and categories. Cardlytics’ patented technology allows advertisers to make a direct connection to millions of active buyers through multiple digital platforms, including their online banking and mobile banking applications. Cardlytics is headquartered in Atlanta, with offices in London, New York and San Francisco. The company is funded by leading investors in Boston and Silicon Valley, as well as a strategic investment from the world’s leading loyalty company, Aimia.
Applied Technical Services, Inc. Achieves Better
Business Process Management with Abel Solutions and SharePoint
Alpharetta, GA September 17, 2014—Abel Solutions, Atlanta’s only consulting firm focusing on the delivery of real business solutions on the SharePoint platform, today announced it is managing the planning, deployment and business integration of a customized SharePoint 2013 installation for Applied Technical Services, Inc. (ATS). When fully implemented, the solution will provide ATS customers with a secure portal for document exchange, give management access to better business intelligence, streamline process workflows, and facilitate document storage and sharing across ATS’ 22 U.S. locations and with customers.
“Our company made the decision to use Microsoft SharePoint to help us manage our business processes and Abel Solutions was instrumental in helping us reach our objective,” said ATS IT Director Mike Murray. “Their staff not only helped us setup and deploy SharePoint but they had the experience and knowledge to help us make a smooth transition to running our business on SharePoint.”
Prior to implementing SharePoint, the consulting engineering, testing, and inspection company had struggled with inconsistent document storage, siloed business units and home-grown solutions that included a rudimentary intranet, an outdated workflow for purchase requisition approvals and an inadequate mechanism for client information exchange.
With the project, ATS sought to migrate its business processes to a platform that would provide faster, easier and more consistent access to data yet be user-friendly enough to streamline training and onboarding of new personnel. The company also wanted robust business intelligence and metrics to measure the operating efficiency and productivity of its organization.
After consulting with ATS and evaluating its business needs, Abel Solutions developed a comprehensive SharePoint strategy for ATS, then setup and installed the solution. Elements of the deployment included a custom intranet (with a new home page for each department), a secure framework where employees could easily create and enhance client portals, and dashboards for business intelligence. In a subsequent phase of the project, Abel Solutions will help ATS adopt Nintex Workflow to reduce the cost and complexity of developing custom, in-house workflows.
“The ATS stakeholders told us that their primary focus was to have a professional space to interact and communicate with customers, but they also wanted more efficient workflows and centralized data storage with easy, faster access to their information,” said Abel Solutions President Kevin Abel. “There is no platform on the market today that can do a better job of achieving those goals than SharePoint with Nintex Workflow.”
About Applied Technical Services
Applied Technical Services, Inc. (ATS) is a premier provider of high quality consulting engineering, testing, and inspection services. Since our founding in 1967, ATS has established an excellent reputation with business, industry, and the legal profession. Notably, ATS is known for successfully uncovering facts in metallurgy, materials testing, chemical analysis, non-destructive testing, calibrations, fires and explosions. For more information, visit www.atslab.com.
About Abel Solutions, Inc.
Abel Solutions is Atlanta's only consulting firm focused on the delivery of real business solutions on the SharePoint platform. A Microsoft Gold Partner for Content Management Solutions as well as Portals and Collaboration, Abel Solutions is also widely recognized for their custom application development and innovative delivery methodology. Abel Solutions has been delivering custom solutions for businesses, state and local government and non-profit organizations since 1995. In 2011, Abel Solutions was named to the Inc. 5000 list of fastest growing private companies in America. For additional information, visit www.abelsolutions.com.
DULUTH, Ga., Sept. 15, 2014 – NCR Silver™, an advanced tablet point-of-sale system (POS) for small businesses, received a Bronze Stevie Award for “Best Business-to-Business Product” of the year during the 12th Annual American Business Awards Sept. 12, 2014.
The American Business Awards, held in San Francisco, is the nation’s premier business awards program. A record number of nominations were received in 2014 with more than 3,300 organizations vying for the top spot.
NCR Silver was among those honored at the New Product & Tech awards ceremony. Also at the ceremony, NCR Silver won a “People’s Choice Best Business-to-Business Product” of the year. The nationwide public vote was conducted over the summer, with the highest number of votes determining the winners in various product categories. This year, more than 57,000 votes were cast.
NCR Silver recently bolstered its offering with QuickBooks® integration and the industry’s first live 24/7 U.S.-based tech-support center.
“We continually strive to innovate NCR Silver technology, add new programs and improve customer service, so our customers can focus on what matters most – making their own customers happy and growing their businesses,” said Justin Hotard, president of NCR Small Business. “Positive feedback like this motivates us even more to deliver solutions that make sense for small businesses.”
To learn more about NCR Silver’s features, visit the website, or call 1-877-630-9711. NCR Silver provides live, 24/7 support and access to Silver SidewalkSM, a customer community portal with information and opportunities to connect with other members. NCR Silver tablet POS runs in the cloud, uses consumer-friendly technology and works on Apple® devices running the latest iOS.
About NCR Corporation NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 485 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Coming off a record quarter of company growth, The Intersect Group, a national staffing and consulting firm specializing in finance/accounting and technology, announces industry veteran Rebecca Rogers Tijerino as the company’s new chief executive officer.
Most recently, Rogers Tijerino served as CEO of Astadia, a global business consulting, marketing and technology services company. Rogers Tijerino was previously with Adecco Group NA, where she began as senior vice president and rose to chief sales officer of Adecco Staffing U.S., leading national and international account sales and management, alternative delivery, implementation and supplier diversity. She also held previous executive leadership roles in the staffing and consulting industry with ProStaff and SeatonCorp.
The Intersect Group is on track for another record revenue year in 2014 and remains a top player in its space in the Atlanta and Dallas markets. “I’m fortunate to be coming into a company that has an incredibly impressive track record, particularly with clients,” says Rogers Tijerino. “The caliber of the clientele held by The Intersect Group, coupled with the breadth of engagements and depth of the relationships — is a solid foundation from which to continue to create long term value and growth.”
Inc. magazine has recognized The Intersect Group for five consecutive years as one of the top 500/5000 fastest growing privately held companies in the United States. Leaders from the company are active in organizations such as the Technology Association of Georgia (TAG), Financial Executive International (FEI), and the Metro Atlanta Chamber of Commerce. Additionally, The Intersect Group has been named a Top 100 Fastest Growing Private Company by the Atlanta Business Chronicle’s Pacesetter Awards four years in a row. It was also named one of the Nation’s Best and Brightest Companies to Work For in 2013 by the National Association for Business Resources (NABR).
“This company is poised to leverage its established success to scale quickly. I am passionate about leading emerging firms to enduring success and eager to come along side this strategic team of experts to catapult The Intersect Group into its next phase of growth and evolution,” Rogers Tijerino concludes.
The Intersect Group’s Advisory Board embarked on a nationwide search earlier this year for a new chief executive officer with deep expertise in steering high-growth firms to long-term success. Rogers Tijerino emerged as the right candidate for the role. After the transition, Wade Hughes, former CEO, will depart The Intersect Group.
Rikudo Sennin Bassura City adalah sebuah kawasan hunian superblok dengan konsep mixed Use Development, yaitu sebuah kawasan yang memadukan antara hunian ( apartemen, hotel ) dan commercial area ( shopping mal, office, cinema, convention hall, sport facilities, education center, health care ).
Visit : http://infobassuracity.com
Metcam Opens Doors for Manufacturing Day: October 4, 2014
Factory Tours Highlights Lean Manufacturing Principles, Raises Awareness of Skilled Career Options and Importance of Manufacturing to U.S. Economy
September 11, 2014 (Alpharetta, GA) -- To highlight the importance of manufacturing to the nation's economy and draw attention to the many rewarding high-skill jobs available in manufacturing fields, Metcam, a fabricator of sheet metal components and assemblies for OEMs, has joined a group of public and private organizations in the launch of the third annual Manufacturing Day on October 3, 2014.
“By participating in this year’s event, Metcam hopes to attract the interest of young people and technology-minded professionals from across North Georgia and get them excited about pursuing good-paying opportunities in an innovative environment,” said Bruce Hagenau, President of Metcam.
Manufacturing Day has been designed to expand knowledge about and improve general public perception of manufacturing careers and manufacturing’s value to the U.S. economy. In 2013, more than 834 events were held in schools and manufacturing facilities and more than 35,000 people participated.
Open House and Facility Tour
Metcam is hosting an open house on October 4 from 1:30 to 4:00 pm at its manufacturing facility located at 305 Tidwell Circle in Alpharetta, Georgia. The open house will allow visitors a behind the scenes look at Lean Manufacturing principles that are employed in manufacturing to eliminate waste from processes and provide increased productivity and sustainable growth.
“Guests will be introduced to a variety of Lean Manufacturing techniques and learn how Metcam has created a culture of employee involvement and continuous improvement which has resulted in significant waste reduction in our manufacturing and assembly processes,” said Hagenau. “We will demonstrate how Kaizen events conducted over the past year have resulted in changes that have improved our ability to meet our goal of delivering quality products on time to our customers.”
The tour will conclude with a visit to the production control center where refreshments will be served and guests can learn more about careers in manufacturing.
Tours are scheduled to begin every 15 minutes throughout the afternoon. Guests will be provided with safety glasses and hearing protection devices. Covered shoes (no sandals or high heels) are required. Educators and students are welcome but students under the age of 18 must be accompanied by parents or teachers; student groups of more than five persons must register in advance.
About Manufacturing Day
Manufacturing Day is an annual national event, executed at the local level that supports hundreds of manufacturers across the nation that host students, teachers, parents, job seekers and other local community members at open houses designed to showcase modern manufacturing technology and careers. A panel of co-producers comprised of the Fabricators & Manufacturers Association, International (FMA), the National Association of Manufacturers (NAM), the Manufacturing Institute (MI), the National Institute of Standards and Technology’s (NIST) Hollings Manufacturing Extension Partnership (MEP), and guest producer Industrial Strength Marketing (ISM) provide the centralized support necessary to coordinate this nationwide array of simultaneous events. The national media partner for the event is the Science Channel and the national movie partner is American Made Movie.
"Today’s manufacturing is about advanced technologies, state of the art facilities, and fast paced work environments," said Jennifer McNelly, president of The Manufacturing Institute. “Manufacturing Day expands knowledge and improves public perception about manufacturing by giving manufacturers an opportunity to open their doors and show, in a coordinated effort, what manufacturing really is."
About the Manufacturing Industry
Studies by the nonprofit Manufacturing Institute and others show that almost 80 percent of Americans believe manufacturing is important to our economic prosperity, standard of living and national security. Yet only 30 percent would encourage their children to go into manufacturing as a career.
With the gap growing each year between the skills students learn in school and those they will need on the job, it is increasingly difficult for manufacturers to find and hire qualified employees. By participating in Manufacturing Day, companies like Metcam in Alpharetta, Georgia, hope to show that manufacturing is a solid, long-term career choice for qualified candidates-including the young people who will form the workforce of tomorrow.
Metcam is a fabricator of precision sheet metal components and assemblies for original equipment manufacturers (OEMs) representing a wide variety of industries including telecommunications, electronics and HVAC. Metcam’s advanced metalworking capabilities include laser cutting, punching, forming, hardware insertion, welding (including robotics), powder painting, silkscreen and parts assembly. Metcam also assists clients with product design and manufacturability to reduce their total cost of production. Metcam’s award-winning service, combined with an aggressive focus on quality, environmental management and lean manufacturing, simplifies the outsourcing decision for firms worldwide.
Atlanta, Sept. 10, 2014 — Today Aptean launched the Financial Regulations Hub, featuring exclusive content dedicated to helping guide financial services companies on navigating Consumer Financial Protection Bureau (CFPB) regulations and compliance guidelines.
The Consumer Financial Protection Bureau (CFPB) provides regulations, monitors customer complaints and enforces specific guidelines for the betterment of U.S. consumer affairs in the financial industry. According to a July, 2014 Forrester Research, Inc. report, it is likely that there will be a substantial rise in the volume of complaints as customers continue to discover that there are avenues for complaining about financial services products and companies.
“The Consumer Finance Protection Bureau may be a new agency, but it’s not wasting any time fining financial institutions for fraud and deceptive practices. Some fines have been as high as $2 billion, with leads coming in from regulators such as HUD, OCC, and the FTC, as well as customer complaints,” writes Renee Murphy, senior analyst, Forrester, in “Listen to Your Customers to Meet Financial Regulations.”
How to Recover When the Customer Experience Breaks: webinar archive with Aptean Vice President of CRM Matt Keenan and customer service guru Shep Hyken.
Utilizing Complaints to Improve the Customer Experience: written by Matt Keenan, published in Bank Systems & Technology.
The Complaint Calculator: an online calculator to help financial services organizations determine the impact customer complaints can have on revenue.
Aptean helps businesses profit, innovate and grow where the work gets done—in the call center, on the floor of the factory, at the end of the assembly line. That’s where Aptean’s CRM, ERP and Supply Chain software applications enable nearly 5,000 customers to satisfy their customers, operate more efficiently and stay at the forefront of their industry. Aptean is where software WORKS. For more information, visit www.aptean.com.
Emotional Intelligence expert to share best practices for contact centers
ATLANTA (Sept. 4, 2014) – Intradiem, the leading provider of intraday automation solutions, will host a free webinar on Wednesday, Sept. 10, 2014, at 2 p.m. EDT titled “Don’t Just Fill Seats: Create High EQ Agents.”
The webinar will share best practices on how contact centers can develop emotionally intelligent (EQ) agents in order to improve empathy, reduce repeat contacts and ultimately improve the customer experience.
Certified EQ practitioner, contact center auditor and employee retention specialist Jim Rembach, senior vice president at Customer Relationship Metrics, will join John Wolf, Intradiem’s chief marketing officer. This live, interactive discussion, will help contact center professionals identify new ways for developing high EQ contact center agents.
“Companies that are excelling know how to generate customer loyalty by unlocking emotions. Emotional intelligence is the key to the customer experience,” said Rembach. “Therefore, contact centers have a massive opportunity to increase their value to their company by developing emotionally intelligent agents.”
Attendees of this webinar will learn:
• Why a contact center’s current metrics may be driving negative behavior
• Why traditional contact center practices prevent the development of EQ agents
• Five factors for creating EQ agents
• Practical advice for turning ‘bodies in seats’ into agents with brains.
“In today’s customer-centric market, companies need the right tools in place to develop agents and do more than fill contact center seats,” said Wolf. “When organizations learn how to leverage intraday automation technology to carve out time to develop knowledgeable agents, they’re one step closer to creating a successful frontline workforce capable of reacting to customer concerns and inquiries in real time.”
Registration for this free event is available here.
To view a social media version of this news release, visit here.
Intradiem is the leader in intraday automation solutions for multi-channel contact centers. Intradiem’s customers achieve an invincible customer experience with a real-time workforce by automating manual processes such as intraday task management, intraday staffing, reskilling, channel balancing, and real-time alerts. Intradiem empowers an immediate and consistent response to unpredictable events and changing conditions, resulting in labor savings, improved employee performance and a better overall customer experience.