TAG believes that education plays a key role in the forward movement of personal careers, companies, and has a resulting effect on the State's economy. TAG is committed to supporting our members anywhere along their professional growth path. By providing Georgia 's technology workforce with opportunities for continuing IT and management education, we are able to more effectively position Georgia for economic growth and increase Georgia 's workforce appeal.
Investment Group Acknowledged for Recent Investments and High Follow-On Rates
Atlanta – Aug. 25, 2014 – In a recent report by CB Insights, an information services firm that most commonly publishes forward-looking intelligence on the venture capital landscape, Atlanta Technology Angels (ATA) was recognized as the fourth best angel investment group in the U.S. out of 370 of its peers nationwide, out performing groups in Silicon Valley, New York and Chicago. This is the highest national ranking any angel investment group in the Southeast has achieved.
“We are very pleased that Atlanta is now recognized as one of the leading investment hubs in the country, and that the Atlanta Technology Angels is one of the drivers of this,” said Bernice Dixon, president and chair of ATA. “We will continue to bring investment interest and money to the Southeast. This year alone we participated in deals that deployed more than $11 million in capital to companies in the region.”
Another important factor in evaluating angel networks is the group’s ability to obtain follow-on funding for their portfolio companies. In addition to being recognized as the fourth best network overall, ATA was also honored for its follow-on rate. Out of the top 20 angel groups by follow-on rate, ATA placed third on the list. “It is an important indicator of our ability to help early stage companies grow in value,” explained Dixon.
According to the analysis, the top 20 angel groups varied geographically, spanning ten different states including Arizona, Georgia, New York, Ohio, Pennsylvania, South Carolina, Texas, California, Massachusetts and Washington. Rankings take into account factors such as past performance, network strength, selection aptitude and brand, among other factors.
About Atlanta Technology Angels
The Atlanta Technology Angels (ATA) is an organization comprised of 120 accredited investors and sponsors. ATA is a member led investment network that sources, performs due diligence, invests and provides post deal stewardship for early stage technology companies in Georgia and the Southeast. ATA ranks in the top 10 networks in the U.S. in portfolio size, members and opportunity flow and invests in technology based companies with large market potential. To learn more, please visit www.angelatlanta.com.
AUGUSTA, GA and GREENVILLE, SC – August 20, 2014 – While hundreds of new faces appear on Inc. Magazine’s prestigious 5000 Fastest-Growing Private Companies list every year, one Southeastern brand has achieved that honor for 2014 -- with an increasingly uncommon added distinction.
EDTS, the full-service technology consulting firm specializing in network security, managed IT services and advanced infrastructure for Southeastern business, was named to the 2014 Inc. 5000 list of America’s Fastest-Growing Private Companies for the fifth consecutive year – a distinction fewer than 18% of honorees typically achieve annually – growing and expanding even during one of the worst recessions in American history along the way.
"We are delighted to be recognized for five consecutive years as one of America's fastest growing companies," stated EDTS CEO Charles Johnson. "As one of very few firms in our region to make the Inc. 5000 list and one of far fewer companies in America to celebrate this honor for five consecutive years, we dedicate this recognition to the commitment and hard work of our team, and to the successful partnerships that we have created with our clients."
EDTS comes in ranked at 3522nd place on this year’s Top 5000 list, and continues to rank highly among IT Service providers on the list – historically the fastest-growing segment. The 2014 Inc. 5000 list measures revenue growth from 2010 through 2013, with average annual growth for 2014 coming in at 516 percent, according to Inc. To qualify, companies must be U.S. based and privately held, independent -- not subsidiaries or divisions of other companies -- and have had at least $100,000 in revenue in 2010, and $2 million in 2013.
The magazine surveys private America’s independent businesses to take a comprehensive snapshot of that critical part of the economy. Participating companies vary widely in their focus, ranging from digital media companies, retailers and food and beverage companies to advanced manufacturers, technology and telecommunications businesses.
"We attribute our growth and continuing success to an unwavering commitment to provide EDTS customers with comprehensive IT solutions, responsive and attentive service, and our passion for helping them grow their market share and profitability,” added Johnson. “By helping clients lower costs and harness the full power of their technology investment, we empower them to achieve even higher levels of success. This recognition is a recognition of their success as much as it is of ours.”
Over 27 million businesses are registered in the United States and thus eligible for consideration; past honorees have included Microsoft, Under Armour, Visa, Intuit, Timberland, Publix, Patagonia and Zappos.com.
"Companies in the Inc. 5000 are great at what they do. They are the hidden champions of job growth and innovation, the real muscle of the American economy,” said Inc. Editor Eric Schurenberg.
EDTS has also been named to the MSPmentor 501 Global Edition list of the world’s top 501 managed service providers (MSPs), and ranks #95 on that organization’s North American ranking. WatchGuard Technologies has named EDTS as winner of the WatchGuard Security Partners Highest Growth Award for 2012-13, and CRN Magazine has recognized EDTS on its Fast Growth 100 and Next-Gen 250 lists annually since 2012. Regionally, EDTS has been named as one of South Carolina’s top growth organizations in 2013 in both the Roaring Twenties rankings and by South Carolina’s Fastest-Growing Companies competition.
Founded in 1999, EDTS has been named to the Inc. 5000 Fastest Growing Companies in America for five straight years, and has grown to a staff of over 50 professionals serving clients 24/7/365 across the Southeast from offices in Augusta, GA and Greenville and Columbia, SC. A full service technology consulting firm, EDTS specializes in networking, security and managed IT services for businesses. The firm helps customers increase productivity and reduce cost associated with information technology. Visit them online at www.EDTSolutions.com.
Employees participating in physical activity challenge build teamwork, healthier work environment
ATLANTA, Aug. 20, 2014 – Ingenious Med, provider of the premiere patient encounter platform, unifying communication, coding, revenue and business intelligence into a single solution, recently completed its third annual Thrive Challenge, a 100-day team-centric physical activity program for employees.
The Thrive Challenge promotes fitness and nutrition for a healthier lifestyle by encouraging participant’s activity through company-provided Fitbit wrist bands, logging each participant’s daily steps. This year, more than 125 employees pledged to take at least 10,000 steps per day, more than a million steps by the end of the 100 days. Staff formed interdepartmental teams and motivated each other throughout the competition.
This year’s winner, Smita Palvia, senior QA analyst at Ingenious Med, far exceeded expectations, taking more than two million steps throughout the course of the competition.
Throughout the challenge, Ingenious Med worked with health and wellness professionals to provide participants with expert guidance and support. In addition to a kitchen stocked year round with healthy snacks, the company offered Good Measure Meals, a fresh, local portion—and calorie—controlled meal plan, to all participating employees at a subsidized rate to encourage healthy eating at the office.
“The Thrive Challenge stems from my belief that a company needs to nurture a healthy, balanced life for its employees,” said S. Hart Williford, CEO and president of Ingenious Med. “We offer several year-round wellness opportunities, but our staff loves a good challenge. Introducing Thrive as a competition really lights a fire under everyone, myself included. Each year, more people carry it past the official 100 days, too. It makes a lasting impression.”
About Ingenious Med
Ingenious Med provides the leading patient encounter platform, a cloud based, Web and mobile point-of-care solution that automates the workflow of care teams in the areas of care coordination, charge capture, and advanced analytics. Ingenious Med develops useful, useable solutions to increase the quality of care, protect and bolster revenue, and most importantly of all, put physicians’ time where it is needed most: with their patients.
Founded in 1999 by a group of physicians that sought to use technology to address the unanswered needs of the healthcare providers with useable solutions, Ingenious Med stands today as an industry leader, serving more than 25,000 users in the nation’s leading healthcare facilities. www.IngeniousMed.com
For third year, panel provides innovative strategies in driving customer experience
ATLANTA (Aug. 20, 2014) – Intradiem, the leading provider of intraday automation solutions, announces the newest members of its “Real-time Front Line” thought leadership panel, as well as recognizes returning veterans. For the third year, Intradiem is partnering with industry experts to provide tips and best practices for maximizing intraday automation in the contact center, as well as the customer experience and agent performance.
“We’d like to recognize our panelists and their tremendous contributions to the industry,” said Matt McConnell, chief executive officer of Intradiem. “Dedicated to elevating the customer experience, we are confident these thought leaders will drive change and spur momentum for revolutionizing the contact center industry.”
Intradiem’s panel members include:
Annette Franz is the director of VOC consulting at Confirmit, a market research and enterprise feedback management software provider. Through her blog, “CX Journey,” Annette helps companies understand the importance of the employee experience, as well as their role in delivering an exceptional customer experience. Annette is a certified customer experience professional (CCXP), CEM certified and a local networking lead for the Customer Experience Professionals Association (CXPA). She was recently recognized as one of the 100 most influential tech women on Twitter by Business Insider and has been recognized by various organizations as a top influencer in customer experience.
Bob Fletcher is one of the nation’s leading call center consultants, having delivered guidance to more than 1,000 call centers, as well as trained more than 5,000 managers and supervisors worldwide. His clients have been recognized for outstanding customer service by J.D. Power and Associates and have produced some of the highest profit margins in the industry.
Greg Levin, a returning member of the panel, is the author of “Full Contact: Contact Center Practices and Strategies,” as well as various case studies, blog posts and comprehensive research reports on contact center best practices, trends and challenges. He is the founder of the “Off Center” blog and former editor of ICMI’s “Service Level Newsletter” and “Call Center Management Review.”
Jim Rembach is a strategic and tactical advisor who specializes in using analytics for leadership and organizational development, as well as employee and customer engagement to improve customer experiences. Handpicked by the CXPA (Customer Experience Professionals Association) Leadership and Education Committee, Jim is a member of the “Ask the CX Expert” program. He is a certified Emotional Intelligence (EQ) practitioner, contact center auditor and employee retention specialist, as well as hold a U.S. trademark for the “Servant Teamwork®” leadership and organizational transformation methodology. Jim has authored nine book regarding contact center quality, employee engagement, customer experience and leadership development.
Melissa Kovacevic is a returning member of the panel with more than 30 years of experience as a contact center consultant and quality coach. Melissa partners with clients to develop strategies that blend people, processes and technology for customer experience and agent engagement success. Her own blog, “Customer Service Power…Turn it On,” is read by thousands of customer experience professionals worldwide. She was recently recognized by ICMI as being one of the Top 50 Contact Center Thought Leaders on Twitter and she is a featured speaker at contact center conferences and industry webinars for ICMI, CustomerManagementIQ and CCNG.
Shep Hyken, customer service expert, professional speaker and bestselling author, is chief amazement officer at Shepard Presentations where he works with organizations to build loyal relationships with their customers and employees. He is the creator of The Customer Focus programs which helps clients develop a customer service culture and loyalty mindset. In addition, Shep has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the public speaking industry.
Articles from these panelists are available on Intradiem’s blog.
To view a social media version of this news release, visit here.
Intradiem is the leader in intraday automation solutions for multi-channel contact centers. Intradiem’s customers achieve an invincible customer experience with a real-time workforce by automating manual processes such as intraday task management, intraday staffing, reskilling, channel balancing, and real-time alerts. Intradiem empowers an immediate and consistent response to unpredictable events and changing conditions, resulting in labor savings, improved employee performance and a better overall customer experience.
PMG Webinar Defines How to Ensure Your Service Catalog is Built for Change
Russell Miller, sales executive at PMG, will lead this webinar exploring the question, “Is your service catalog built for change?”
Change is inevitable. And when it’s about change within an organization, IT has to be adaptive, flexible and fast. It’s called “The New Speed of IT” – where IT must quickly change to meet the needs of evolving business practices. Maybe it’s to support a new contractor outsourcing initiative. Maybe it’s a directive to provision all services in the cloud. Or it could be to support new integrated business processes throughout the enterprise.
In order to meet the demand, you need to have a service catalog that is built for change-- not bogged down with massive coding requirements and siloed departments. You need a low-code, service-oriented-architecture platform to integrate the business and support changes— in days, rather than weeks.
Join PMG for this webinar and learn how a flexible, adaptable service catalog can support:
Management of Service Offerings
Thursday, Aug. 21, 2014
1:00 – 1:30 p.m. ET
WHERE: Register now to attend this webinar. To learn more about other recent PMG webinars, click here.
A significant number of the Global 2000 rely on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.
PMG.net and PMG Service Catalog Suite are registered trademarks or trademarks of PMG.net. All other trademarks, brand names, or product names listed above belong to their respective holders.
The TAG Excalibur Awards recognize Georgia companies and organizations that demonstrate the best use of technology, typically provided by a third-party, to solve complex issues and processes in business and education. Tech-enabled companies that develop their own non-commercial technology solutions to enhance their organization are also encouraged to apply.
The final call for applications was July 29, 2014. Interested companies have until August 29, 2014 to be considered for this annual program after which, Semi-Finalists will be selected by the Excalibur Judging Committee. Companies selected as semi-finalists will then be required to meet with the judges for interviewing process.
The Technology Association of Georgia will be partnering with the TAG Business and Technology Alliance, Jabian Consulting, and Primus Software Corporation for the 2014 Excalibur Awards. The event will be held at the Georgia Aquarium on October 24, 2014.
Azalea Health www.azaleahealth.com, a leading provider of cloud-based healthcare solutions and services, announces two new hospital clients that serve patients in south Georgia — Dorminy Medical Center Physician’s Group and Irwin County Hospital Physician Offices. The two hospitals are implementing Azalea® EHR and Azalea® RCM for an integrated healthcare management and medical billing solution.
Dorminy Medical Center Physician’s Group (DMC) is located in Fitzgerald, Georgia. DMC consists of three locations which will be implementing the Azalea Health solution. These include DMC Internal Medicine, DMC Surgical Associates, and DMC Family Practice. Previously, DMC conducted their billing on paper. When the facility was acquired by Emanuel Medical Center, an existing Azalea Health customer, DMC evaluated the Azalea Health solution and decided to implement it in their facilities.
Irwin County Hospital Physician Offices are located in Ocilla, Willacoochee, Douglas, and Women’s Clinic of Cypress Pond located in Tifton, Georgia. Irwin County Hospital decided to make the transition from paper billing to Azalea Health’s healthcare billing software and services because of their need for a simpler and more efficient method of billing.