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Recent activities

Yesterday
Pat Mahony created a new topic TAG Smart Energy Panel Discusses DC Microgrid Technology at Club E Oct 30 in the forums.
Featuring IP UtiliNET’s Sol Haroon as well as representatives from Clemson University and Oracle Utilities

(COLLEGE PARK) – Today, about 50 percent of household energy bills are tied up in powering electronic and digital devices, such as computers, laptops, lighting and LCD screens. Although most electronics today rely on direct current (DC) due to the introduction of direct current native microchip technology, electricity continues to be delivered from the power grid as alternating current (AC), which means AC must be converted to DC at the individual device level to power the piece of equipment. Average energy loss in this conversion process can be anywhere between 15% and 40%, according to a recent Yale study. DC Microgrids are smart grid technology which have begun to show promise as a more efficient way of reducing energy waste in the AC to DC conversion process. Energy is converted from AC to DC at the building level rather than the appliance level, thereby reducing overall power consumption and energy loss.

The topic of DC Microgrid technology will be the subject of an October 30th, Technology Association of Georgia (TAG) Smart Energy panel presentation featuring Sol Haroon, IP UtiliNET’s Director of Energy Services. The event will be hosted at Club Entrepreneur Atlanta and also features Dr. Rajendra Singh, professor of Electrical and Computer Engineering at Clemson University and Guerry Waters, Group Vice President of Product Strategy and Marketing at Oracle Utilities. The meeting begins at 11:30 a.m. and is open to the public, although pre-registration is required. For more information please visit: s01.123signup.com/servlet/SignUpMember?P...11428216200&Info

Topics to be addressed by the expert panel include:

    The definition of DC Microgrid technology
    Real-world applications in Georgia’s schools, businesses and homes
    The challenges of widespread adoption of DC Microgrids
    The benefits of DC Microgrids

Club Entrepreneur is one of the first facilities in the state of Georgia to integrate DC Microgrid technology. Club Entrepreneur combines single mode fiber optics and DC microgrid technology on a sustainable network (SustaNET©) enabling management of all systems – LED lighting, high-speed Internet, telephony, heating/cooling and security - from one central module, which reduces cooling requirements and the need for electronic switches. The facility is home to IP UtiliNET, an Atlanta-based emerging technology company, and incorporates a number of sustainable technology solutions to reduce energy consumption while improving lighting, technology and security.

About IP UtiliNET
IP UtiliNET is an Atlanta based, veteran-owned professional services firm specializing in centrally managed communications, energy networks, product lifecycle solutions and security services. Offering site service solutions in 145 countries and 392 cities worldwide, IP UtiliNET partners with its clients to streamline operations, lower costs and enhance profitability for long-term environmental, social and financial benefit. Service offerings include single mode fiber LANvisn™ Passive Optical Networks (PON), facial biometric security, sustainable and renewable energy (SustaNET©) including LED lighting systems, and technology lifecycle services. For more information visit www.iputilinet.com.

For More Information
Pat Mahony, Director of Public Relations
IPUtiliNET, LLC
patmahony@iputilinet.com
03:14 PM
Pat Mahony created a new topic The Modern Adversary, Targeted Threats and Endpoint Security in the forums.
The Technology Association of Georgia’s Augusta Chapter together with the TAG Infrastructure Society announce a special one-day conference entitled The Modern Adversary, Targeted Threats and Endpoint Security on Wednesday, November 5th, 10 a.m. to 4 p.m., at the Jaguar Student Activities Center (JSAC) main ballroom at Georgia Regents University in Augusta. The all-day event features panel discussions with top-ranked officials of the Army Cyber Command (ARCYBER) Headquarters at Fort Gordon along with key representatives from Georgia’s technology sector. For more information on this historic event and to register please visit: https://s01.123signup.com/servlet/SignUpMember?PG=1521974182300&P=15219741911428288900&Info

The U.S. Army sees cyber threats as being just as important as other war challenges from the sea, land and air, and believes it is of critical importance to maintain a tactical advantage when protecting U.S. interests at home and abroad. The threat is real as cyber attacks continue to grow in volume and complexity. In response, and for the first time in its history, the United States Army will consolidate its cyber and network communications teams into one facility by establishing the Army Cyber Center of Excellence at Fort Gordon. The move from Maryland to Georgia improves operational efficiencies for the combined command center while providing one point of contact for cyber doctrine and capabilities development. While the Fort Gordon Cyber Command headquarters will focus its efforts on U.S. Cyber Command-directed missions, the move is also expected to increase demand for technology capabilities across the state.

The conference addresses a number of topical subjects including:

    What is Cyber Security and Why Should Business Care?
    What is the Mission of Army Cyber Security?
    What kind of Impact will the Cyber Security Command move have on Business and the State?
    What Involvement will Infrastructure have on Cyber Security and on Georgia’s Technology?


A number of expert panelists will address today’s cyber security challenges including:

Thom E. Tuckey, Col., U.S. Army (Retired) and Executive Director of the Central Savanna River Area Alliance for Fort Gordon in Augusta. Colonel Tuckey has a Master’s Degree in Public Administration and is a graduate of the Army War College. For more than 30 years he has been an active member of Armed Forces Communications and Electronics Association, The Association of the U.S. Army, and the Army Signal Corps Regimental Association.

Joanne Sexton, GRU faculty member, has 23 years of Navy IT-related experience and served as the first Commanding Officer of what is known today as Navy Information Operations Command Georgia – GRU. She holds a Masters of Computer Science, a Masters in National and Strategic Studies and is a certified Information Systems Security Professional (CISSP).

Mark Baggett is the owner of Indepth Defense, an independent consulting firm that offers incident response and penetration testing services. Mark has more than 20 years of military and commercial experience in information security and is the author of SANS Python for Penetration Testers course (SEC573) and teaches classes in SANS Penetration Testing.

Doug Burks created the network security monitoring platform Security Onion based on 15 years of experience in the IT and cyber security industries. Today, Security Onion has over 100,000 downloads and is being used around the world to defend computer networks against attackers. Doug is also co-founder of BSidesAugusta, an annual Cyber Security conference held in Augusta.

Brian Ozden is a Special Agent with the Federal Bureau of Investigation and coordinator of the Augusta Resident Agency's Cyber Crime and Child Exploitation Task Force. Additionally, he investigates crimes related to Domestic Terrorism and felonies occurring on the Fort Gordon military installation. Special Agent Ozden serves as the Southern Team Leader for the Atlanta Division's Evidence Response Team and is a certified negotiator on the Atlanta Division's Crisis Negotiation Team.

Barry Hensley serves as the Executive Director, Counter Threat Unit at Dell SecureWorks.
The CTU Research Group is comprised of the nation’s top security experts who identify and analyze emerging cyber threats while developing rapid countermeasures in support of 3,100 clients worldwide. Colonel (Ret) Barry R. Hensley was also the former Director of the Army's Global Network Operations and Security Center (AGNOSC).

Ben Murphy is the Group Vice President of Threat and Vulnerability Management, SunTrust Banks and is responsible for leading a team of information security and data analytics professionals in network and information security, information security engineering, threat intelligence, vulnerability management, application security and other aspects of threat and vulnerability management. Ben has 14 years of information security experience in the financial services industry.

Colonel (Ret) Glenn A. Kennedy, II of Columbia County joined the U.S. Army in 1986, eventually retiring with the rank of Colonel and commander of the United States Army Garrison, Fort Gordon, Georgia in 2012. In 1999, Colonel (Ret) Kennedy was assigned to Germany where he served in the Defense Information Systems Agency (DISA) – Europe as Chief of the Regional Network Operations and Security Center and later as the Chief of Operations where he participated and deployed in support of several worldwide joint contingency operations including Kosovo, Bosnia and Afghanistan.

Walt Sprouse, CEcD, is the Executive Director of the Augusta Economic Development Authority. Walt is charged with the economic development strategy for Augusta-Richmond County. During his 25-year career in economic development, Walt has recruited more than $2 billion in new and expanding industrial investments, which has generated more than 22,000 new jobs.

Glen Whitley is the Director of Georgia’s Center of Innovation for Information Technology with prior experience as Senior Project Manager for the Georgia Department of Economic Development and Executive Director of AeA Southeast Council, a non-profit technology association. Previous experience includes appointment as Vice Consul for Investment and later Consul for Trade and Investment for the British Consulate-General’s economic development team in the southeast.

Rodney Strader, Senior Director, Global Security Services at Elavon Financial Institution Solutions, offers deep experience in the security arena, currently overseeing data security at Elavon. Previous positions include serving as a regional security officer for Sony DADC, providing network security for R.L. Polk & Company and serving as CISO at T-Systems North America.

How can business and the state of Georgia benefit from technology improvements resulting from the creation of a new command center? Find out by joining us on November 5 in Augusta, as we explore the U.S. Army’s approach to cyber security in the U.S. and abroad. To register visit: s01.123signup.com/servlet/SignUpMember?P...11428288900&Info

About The Technology Association of Georgia (TAG)
The Technology Association of Georgia (TAG) is the leading technology industry association in the state, serving more than 19,000 members and hosting over 200 events each year. TAG serves as an umbrella organization for 32 industry societies, each of which provides rich content for TAG constituents. TAG’s mission is to educate, promote, and unite Georgia’s technology community to foster an innovative and connected marketplace that stimulates and enhances a tech-based economy. The association provides members with access to networking and educational programs; recognizes and promotes Georgia’s technology leaders and companies; and advocates for legislative action that enhances the state’s economic climate for technology. For more information visit: http://www.tagonline.org.

About the Augusta Chapter of TAG
The Augusta chapters' mission is educating, uniting, promoting, and influencing Georgia's technology community in the greater Augusta area. Explore the Augusta Chapter of the Technology Association of Georgia. Find educational and networking events in Augusta.

About TAG Infrastructure
The TAG Infrastructure Society’s mission is to become the expert resource for companies interested in locating their business within the state of Georgia. We believe that maintaining a comprehensive technology report on Georgia's road, power, water, real-estate and fiber infrastructure, along with the services enabled by these resources, makes Georgia the logical choice for the next high-tech industry destination. For more information visit: http://www.tagonline.org/chapters-and-societies/infrastructure/.

FOR MORE INFORMATION
Pat Mahony
Mahony Communications
Board Member, TAG Infrastructure
patriciam1723@gmail.com
02:55 PM
2 days ago
Pat Mahony created a new topic U.S. Army, Cyber Security and Business Against a Common Foe in the forums.
The Technology Association of Georgia’s Augusta Chapter together with the TAG Infrastructure Society announce a special one-day conference entitled U.S. Army, Cyber Security and Business Against a Common Foe, on Wednesday, November 5th, 10 a.m. to 4 p.m., at the Jaguar Student Activities Center (JSAC) main ballroom at Georgia Regents University in Augusta. The all-day event features panel discussions with top-ranked officials of the Army Cyber Command (ARCYBER) Headquarters at Fort Gordon along with key representatives from Georgia’s technology sector. For more information on this historic event and to register please visit: https://s01.123signup.com/servlet/SignUpMember?PG=1521974182300&P=15219741911428288900&Info

The U.S. Army sees cyber threats as being just as important as other war challenges from the sea, land and air, and believes it is of critical importance to maintain a tactical advantage when protecting U.S. interests at home and abroad. The threat is real as cyber attacks continue to grow in volume and complexity. In response, and for the first time in its history, the United States Army will consolidate its cyber and network communications teams into one facility by establishing the Army Cyber Center of Excellence at Fort Gordon. The move from Maryland to Georgia improves operational efficiencies for the combined command center while providing one point of contact for cyber doctrine and capabilities development. While the Fort Gordon Cyber Command headquarters will focus its efforts on U.S. Cyber Command-directed missions, the move is also expected to increase demand for technology capabilities across the state.

The conference addresses a number of topical subjects including:

    What is Cyber Security and Why Should Business Care?

    What is the Mission of Army Cyber Security?

    What kind of Impact will the Cyber Security Command move have on Business and the State?

    What Involvement will Infrastructure have on Cyber Security and on Georgia’s Technology?

A number of expert panelists will address today’s cyber security challenges including:

Thom E. Tuckey, Col., U.S. Army (Retired) and Executive Director of the Central Savanna River Area Alliance for Fort Gordon in Augusta. Colonel Tuckey has a Master’s Degree in Public Administration and is a graduate of the Army War College. For more than 30 years he has been an active member of Armed Forces Communications and Electronics Association, The Association of the U.S. Army, and the Army Signal Corps Regimental Association.

Joanne Sexton, GRU faculty member, has 23 years of Navy IT-related experience and served as the first Commanding Officer of what is known today as Navy Information Operations Command Georgia – GRU. She holds a Masters of Computer Science, a Masters in National and Strategic Studies and is a certified Information Systems Security Professional (CISSP).

Mark Baggett is the owner of Indepth Defense, an independent consulting firm that offers incident response and penetration testing services. Mark has more than 20 years of military and commercial experience in information security and is the author of SANS Python for Penetration Testers course (SEC573) and teaches classes in SANS Penetration Testing.

Doug Burks created the network security monitoring platform Security Onion based on 15 years of experience in the IT and cyber security industries. Today, Security Onion has over 100,000 downloads and is being used around the world to defend computer networks against attackers. Doug is also co-founder of BSidesAugusta, an annual Cyber Security conference held in Augusta.

Brian Ozden is a Special Agent with the Federal Bureau of Investigation and coordinator of the Augusta Resident Agency's Cyber Crime and Child Exploitation Task Force. Additionally, he investigates crimes related to Domestic Terrorism and felonies occurring on the Fort Gordon military installation. Special Agent Ozden serves as the Southern Team Leader for the Atlanta Division's Evidence Response Team and is a certified negotiator on the Atlanta Division's Crisis Negotiation Team.

Barry Hensley serves as the Executive Director, Counter Threat Unit at Dell SecureWorks.
The CTU Research Group is comprised of the nation’s top security experts who identify and analyze emerging cyber threats while developing rapid countermeasures in support of 3,100 clients worldwide. Colonel (Ret) Barry R. Hensley was also the former Director of the Army's Global Network Operations and Security Center (AGNOSC).

Ben Murphy is the Group Vice President of Threat and Vulnerability Management, SunTrust Banks and is responsible for leading a team of information security and data analytics professionals in network and information security, information security engineering, threat intelligence, vulnerability management, application security and other aspects of threat and vulnerability management. Ben has 14 years of information security experience in the financial services industry.

Colonel (Ret) Glenn A. Kennedy, II of Columbia County joined the U.S. Army in 1986, eventually retiring with the rank of Colonel and commander of the United States Army Garrison, Fort Gordon, Georgia in 2012. In 1999, Colonel (Ret) Kennedy was assigned to Germany where he served in the Defense Information Systems Agency (DISA) – Europe as Chief of the Regional Network Operations and Security Center and later as the Chief of Operations where he participated and deployed in support of several worldwide joint contingency operations including Kosovo, Bosnia and Afghanistan.

Walt Sprouse, CEcD, is the Executive Director of the Augusta Economic Development Authority. Walt is charged with the economic development strategy for Augusta-Richmond County. During his 25-year career in economic development, Walt has recruited more than $2 billion in new and expanding industrial investments, which has generated more than 22,000 new jobs.

Glen Whitley is the Director of Georgia’s Center of Innovation for Information Technology with prior experience as Senior Project Manager for the Georgia Department of Economic Development and Executive Director of AeA Southeast Council, a non-profit technology association. Previous experience includes appointment as Vice Consul for Investment and later Consul for Trade and Investment for the British Consulate-General’s economic development team in the southeast.

Rodney Strader, Senior Director, Global Security Services at Elavon Financial Institution Solutions, offers deep experience in the security arena, currently overseeing data security at Elavon. Previous positions include serving as a regional security officer for Sony DADC, providing network security for R.L. Polk & Company and serving as CISO at T-Systems North America.

How can business and the state of Georgia benefit from technology improvements resulting from the creation of a new command center? Find out by joining us on November 5 in Augusta, as we explore the U.S. Army’s approach to cyber security in the U.S. and abroad. To register visit: s01.123signup.com/servlet/SignUpMember?P...11428288900&Info

About The Technology Association of Georgia (TAG)
The Technology Association of Georgia (TAG) is the leading technology industry association in the state, serving more than 19,000 members and hosting over 200 events each year. TAG serves as an umbrella organization for 32 industry societies, each of which provides rich content for TAG constituents. TAG’s mission is to educate, promote, and unite Georgia’s technology community to foster an innovative and connected marketplace that stimulates and enhances a tech-based economy. The association provides members with access to networking and educational programs; recognizes and promotes Georgia’s technology leaders and companies; and advocates for legislative action that enhances the state’s economic climate for technology.For more information visit: http://www.tagonline.org.

About the Augusta Chapter of TAG
The Augusta chapters' mission is educating, uniting, promoting, and influencing Georgia's technology community in the greater Augusta area. Explore the Augusta Chapter of the Technology Association of Georgia. Find educational and networking events in Augusta.

About TAG Infrastructure
The TAG Infrastructure Society’s mission is to become the expert resource for companies interested in locating their business within the state of Georgia. We believe that maintaining a comprehensive technology report on Georgia's road, power, water, real-estate and fiber infrastructure, along with the services enabled by these resources, makes Georgia the logical choice for the next high-tech industry destination. For more information visit: http://www.tagonline.org/chapters-and-societies/infrastructure/.
05:20 PM
Alankar Tayal uploaded a new avatar. 01:53 PM
Sam Patrick created a new topic EDTS Ranks Among Fastest Growing Companies in South Carolina 2014 in the forums.
Augusta may be "home" to EDTS, a regional IT services company specializing in managed IT services, network security, and advanced infrastructure for Southeastern businesses.

But growth in the company's South Carolina offices in Greenville and Columbia has propelled EDTS to be named #23 among South Carolina’s Fastest-Growing Companies for 2014. Winners in the competition were announced October 21st at a luncheon attended by hundreds of business and governmental leaders in Columbia, SC.

“This honor reflects the growing regional recognition of EDTS as an IT service provider that is committed to providing the highest level of support to our growing client base,” said Charles Johnson, CEO of EDTS. "All of us at EDTS are proud to have earned this recognition and we are committed to keeping our clients’ business networks running at the highest levels of performance and efficiency.”

EDTS was one of a select few IT service providers among the 2014 statewide honorees, with the list seeing representation from logistics, financial services, construction, manufacturing, healthcare and software development organizations. The awards are presented annually by The Capital Corporation, Scott & Company CPAs, Wells Fargo, McNair Attorneys, and other sponsors.

From scores of entries spanning dozens of communities and industries, the companies were selected on the basis of income and employee growth in a process overseen by statewide accounting firm Scott and Company CPAs and the investment bank, The Capital Corporation. To be eligible for consideration, companies must:

• Have been in operation for at least three full fiscal years
• Have reported revenues of at least $3 million ($50 million in assets for financial institutions) in the most recent reported year.

Company rankings were based on the three most recently completed fiscal years at the time of nomination. Nominees were judged on financial growth and employee growth over the three-year period from 2011 - 2013. Scott & Company’s CPAs inspect company tax returns and federal employee tax filings to verify income and employee growth over the period.

“We were impressed with the energy and passion we saw on the site visits,” said Don Mobley, Columbia managing partner of Scott and Company CPAs. “We are encouraged about the outlook for the continued growth and success of these companies and for our state.”

The keynote speaker of this year’s ceremony was Jack Jones, vice president and general manager of Boeing South Carolina.

# # #

ABOUT EDTS
Founded in 1999, EDTS has over 50 professionals serving clients 24/7/365 across the Southeast from offices in Augusta, GA and Columbia and Greenville, SC. A full service technology consulting firm, EDTS specializes in networking, security and managed IT services for business. The firm helps customers increase productivity and reduce cost associated with information technology. EDTS was recently named to the Inc. 5000 Fastest-Growing Private Companies in America for the fifth consecutive year, and has been honored as one of the fastest-growing companies in South Carolina on multiple lists. Visit them at www.edtsolutions.com.
09:17 AM
3 days ago
Kate English uploaded a new avatar. 03:42 PM
Hailee Sosnowski created a new topic North Bridge Growth Equity Acquires Majority Stake in Ingenious Med in the forums.
Investment to Accelerate Growth of Leading Cloud-Based Mobile Point of Care Platform


ATLANTA, Oct. 22, 2014 – Ingenious Med, provider of the premier patient encounter platform, today announced that it has secured a majority stake investment from North Bridge Growth Equity, a leading growth equity firm focused on investing in high-growth technology companies. Atlanta-based Ingenious Med provides the leading cloud-based, patient encounter platform, IM1, in the healthcare industry. The solution automates physician and care team workflow at the point of care, unifying communication, coding, revenue, and business and clinical intelligence into a single, easily integrated solution that can be accessed through mobile devices or the Web.

Ingenious Med serves 25,000 users at 900+ healthcare facilities across the U.S., including seven of the 10 largest hospitalist management companies as well as the top three health systems.

With recent healthcare reform, hospitals and practices all over the country are facing the challenge of improving care while lowering costs. With its cloud-based technology, Ingenious Med can increase efficiency, quality of care, and revenue in three meaningful ways: care team coordination and collaboration, charge capture, and real-time insights into patient and physician data.

“Since our inception as a physician-led company, Ingenious Med has had tremendous success with the widespread adoption of our workflow enhancing solutions,” said Dr. Steven Liu, founder and chief medical officer of Ingenious Med. “The company entered into a period of explosive growth five years ago, establishing itself as a robust enterprise and major player in the market. The North Bridge investment will help accelerate the company’s disruptive impact and growth as we further expand our clinician alignment offerings.”

“There’s a great cultural and strategic fit between the two teams, and we couldn’t be more excited about the value of North Bridge’s knowledge and deep experience in healthcare,” said S. Hart Williford, CEO and president of Ingenious Med. “Our internal slogan at Ingenious Med is styled after NASA’s, we strive to ‘dare mighty things.’ This mindset is also part of North Bridge’s DNA and we expect the significant acceleration of our growth through the ‘North Bridge Effect’ to improve our value to healthcare systems and organizations around the country.”

North Bridge managing director, Doug Kingsley, and principal Roshen Menon are joining the Board of Directors of Ingenious Med.

“We are excited to partner with the world-class team at Ingenious Med to tackle what is still a 90 percent paper-based market with a solution that has the ability to generate billions of dollars in savings across the healthcare spectrum,” Kingsley said.

Menon added, “Ingenious Med’s tireless focus on enabling and enhancing provider workflow at the point-of-encounter has been key to the company’s success and the adoption of its solutions by leading hospital systems. As the market continues to move toward value-based care, these solutions will become even more critical. We look forward to supporting the company’s mission of continued innovation and delighting its customers.”

Also joining the Ingenious Med board is George Lynn with more than 30 years of experience as a healthcare executive for provider organizations. As the former president and CEO of AlantiCare, he helped establish southeastern New Jersey’s premier integrated healthcare network. Lynn also served as a two-term chairman of the American Hospital Association.

About Ingenious Med
Ingenious Med provides the leading patient encounter platform, a cloud based, Web and mobile point-of-care solution that automates the workflow of care teams in the areas of care coordination, charge capture, and advanced analytics. Ingenious Med develops useful, useable solutions to increase the quality of care, protect and bolster revenue, and most importantly of all, put physicians’ time where it is needed most: with their patients. Founded in 1999 by a group of physicians that sought to use technology to address the unanswered needs of the healthcare providers with useable solutions, Ingenious Med stands today as an industry leader, serving more than 25,000 users in the nation’s leading healthcare facilities. www.IngeniousMed.com

About North Bridge
North Bridge Growth Equity, and its affiliate North Bridge Venture Partners, actively partner with founders and entrepreneurs of market leading companies, who are using technology to disrupt and reinvent big markets. With $3.8 billion of capital under management, the firm has funded more than 170 companies creating many billions in market value. Among those firms are Acquia, Actifio, Clarity Software Systems, Dyn, Demandware, Proto Labs, Starent Networks, Seniorlink, Smart Pak and Valence Health. The firm has offices in Waltham, MA and Palo Alto, CA. To learn more about North Bridge go to www.northbridge.com.
12:58 PM
Lynn Hood created a new topic Cirrity Again Ranked Among Top 100 Cloud Service Providers in the forums.
ATLANTA, GA – October 22, 2014 – Cirrity, a leading channel-only secure cloud solutions provider, was again ranked among the world’s Top 100 Cloud Service Providers (CSPs), according to Nine Lives Media’s fourth-annual Talkin’ Cloud 100 report. The Top 100 CSPs generated more than $23.4 billion in combined cloud services revenues in 2013, up nearly 44 percent from what they reported the previous year. www.talkincloud.com/tc100.

"The cloud service business has grown dramatically, and Cirrity is helping to lead that growth," said Dan Timko, President and Chief Technology Officer of Cirrity. "We are proud to make this prestigious list for the second consecutive year after launching.”

Cirrity is a channel-only cloud services provider that enables partners to sell more cloud services by providing a secure and highly available platform plus an unmatched level of sales solutioning, deployment and support. Partners leverage Cirrity’s “as a service” solutions, which include vStream™ disaster recovery as a service (DRaaS), remote desktops as a service (DaaS), secure hybrid cloud infrastructure solutions (IaaS) and backup as a service (BaaS), to easily and cost-effectively expand and differentiate their service offerings.

The Talkin’ Cloud 100 report is based on data from Talkin’ Cloud’s online survey, conducted January through May 2014. The Talkin’ Cloud 100 report recognizes top cloud service providers based on such metrics as annual cloud services revenue growth (both in actual dollars and in percentage growth rates).

“Penton and Talkin’ Cloud congratulate Cirrity,” said Charlene O’Hanlon, Senior Executive Editor and Executive Managing Editor of Talkin’ Cloud. “The Talkin’ Cloud 100 represents those companies leading the way in the cloud space at a critical point in the maturation of the market.”

About Cirrity
Cirrity is a channel-only cloud service provider with locations throughout the continental United States. With industry leading SLAs and high performance infrastructure, combined with a security and compliance focus, we provide partners and their customers with a secure and highly available platform to leverage the advantages of cloud computing. Cirrity provides exceptional service with the goal of building long-term, mutually successful relationships. www.cirrity.com
11:35 AM
Lynn Hood Cirrity Again Ranked Among Top 100 Cloud Service Providers Talkin’ Cloud 100 Report Identifies World’s Top Cloud Computing Companies ATLANTA, GA – October 22, 2014 – Cirrity, a leading channel-only secure cloud solutions provider, was again ranked among the world’s Top 100 Cloud Service Providers (CSPs), according to Nine Lives Media’s fourth-annual Talkin’ Cloud 100 report. The Top 100 CSPs generated more than $23.4 billion in combined cloud services revenues in 2013, up nearly 44 percent from what they reported the previous year. http://www.talkincloud.com/tc100. "The cloud service business has grown dramatically, and Cirrity is helping to lead that growth," said Dan Timko, President and Chief Technology Officer of Cirrity. "We are proud to make this prestigious list for the second consecutive year after launching.” Cirrity is a channel-only cloud services provider that enables partners to sell more cloud services by providing a secure and highly available platform plus an unmatched level of sales solutioning, deployment and support. Partners leverage Cirrity’s “as a service” solutions, which include vStream™ disaster recovery as a service (DRaaS), remote desktops as a service (DaaS), secure hybrid cloud infrastructure solutions (IaaS) and backup as a service (BaaS), to easily and cost-effectively expand and differentiate their service offerings. The Talkin’ Cloud 100 report is based on data from Talkin’ Cloud’s online survey, conducted January through May 2014. The Talkin’ Cloud 100 report recognizes top cloud service providers based on such metrics as annual cloud services revenue growth (both in actual dollars and in percentage growth rates). “Penton and Talkin’ Cloud congratulate Cirrity,” said Charlene O’Hanlon, Senior Executive Editor and Executive Managing Editor of Talkin’ Cloud. “The Talkin’ Cloud 100 represents those companies leading the way in the cloud space at a critical point in the maturation of the market.” About Cirrity Cirrity is a channel-only cloud service provider with locations throughout the continental United States. With industry leading SLAs and high performance infrastructure, combined with a security and compliance focus, we provide partners and their customers with a secure and highly available platform to leverage the advantages of cloud computing. Cirrity provides exceptional service with the goal of building long-term, mutually successful relationships. www.cirrity.com 11:30 AM
4 days ago
Hailee Sosnowski created a new topic Aptean, Citizens Financial Group to Discuss Customer Experience Story in the forums.
Atlanta, Oct. 21, 2014 —Aptean and Citizens Financial Group will share insight on customer experience in a free webinar titled “Transforming Customer Feedback into Customer Loyalty” on Wednesday, Oct. 22, 2014, at 2 p.m. EDT. The webinar, moderated by Bob Fernekees, publisher of CRM magazine, will feature a discussion with Lori Dillon, executive vice president of Customer Experience and Brand Loyalty for Citizens Financial Group, and Matt Keenan, vice president of Customer Relationship Management for Aptean.

The discussion will provide financial services organizations with best practices and insights on utilizing customer relationship management systems to efficiently respond to feedback, strengthen loyalty programs and differentiate their companies via elevated service levels.

Webinar attendees will learn:

• How to develop a strategy for gathering and responding to customer feedback
• How to effectively reduce customer complaints and boost engagement
• How to foster relationships that garner brand loyalty

To register to attend “Transforming Customer Feedback into Customer Loyalty,” on Oct. 22, 2014 at 2 PM EDT, visit: http://www.destinationcrm.com/Webinars/Details.aspx?EventID=673&src=ap1.

In addition, a complete guide to navigating financial regulations and compliance guidelines can be found on Aptean’s Financial Regulations Hub.

About Aptean
Aptean helps businesses profit, innovate and grow where the work gets done—in the call center, on the floor of the factory, at the end of the assembly line. That’s where Aptean’s CRM, ERP and Supply Chain software applications enable nearly 5,000 customers to satisfy their customers, operate more efficiently and stay at the forefront of their industry. Aptean is where software WORKS. For more information, visit www.aptean.com.
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1 week ago
William Porter created a new topic Customer Service in the forums.
" Poor Attitude Drives Customers Away, Says New Book from Veteran Atlanta Tech Author "


Atlanta------ September 19, 2014 ----- Well known Atlanta business writer William Porter announced publication today of his third business book, "What? It's Not All About Me? ( Attitude Matters ! )" a fresh new look at employee attitude and the traits that make up world class attitude, Coauthored with local business executive Powell David Porter, the new book lays out 7 key traits revealed by top employees about their award-winning habits for delivering great service time and again for today's demanding customers.

Based on just-completed interviews, surveys and past market research, the new book - which is sure to become an instant classic - is scheduled for release on the Kindle as an e-book early in 2015 and in hardback shortly there after.

William Porter is also author of the technology company classic and best seller about building profitable long term relationships with technology customers, " Quest for Loyalty", now available in soft back from both Amazon and Barnes & Noble Online. Porter is Founder and Former CEO of Atlanta company Porter Research and has been a sought after speaker, writer and general expert on Customer Service for many years now having lectured at top U. S. business schools including Emory University ( # 19 ranked U.S. Business School in 2014 ) in Atlanta and the University of North Carolina at Chapel Hill ( # 20 ).

Contact William Porter at bpwilliamaporter@gmail.com for further information.
Oct 18
Elizabeth Fairleigh created a new topic PowerViews LIVE, Interactive Sales & Marketing Webinar Series, Debuts 10/28 in the forums.
FOR IMMEDIATE RELEASE

PowerViews LIVE, an Interactive Sales & Marketing Webinar Series, Debuts Oct. 28

Ardath Albee Kicks Off Series with New Twist on Lead Nurturing

ATLANTA (Oct. 16, 2014)—PowerViews LIVE, a video webinar series designed to help sales and marketing executives identify and conquer critical barriers to success, launches Tuesday, Oct. 28, 2014 at 1 p.m. EDT. The first installment is titled Persona-Based Continuum Marketing: It’s the New Nurturing and will be presented by industry thought leader, B2B marketing strategist and author Ardath Albee. Registration for the half-hour online event opens today. There’s no cost to attend, but attendance is limited to the first 100 registrants. REGISTER NOW: bit.ly/1wQiXDJ

Hosted by The Truth About Leads Author, Dan McDade of PointClear, the PowerViews LIVE webinars allow participants to learn from and interact with well-known authors, bloggers and sales and marketing influencers. The format of these monthly live video sessions incorporates 10 minutes of Q&A between audience members and the featured guest presenter following a succinct 20-minute roundtable discussion.

“We are pleased to offer this insightful series of webinars to forward-thinking revenue generation leaders,” said McDade, founder, president and CEO of the Atlanta-based prospect development firm. “We’ve assembled an impressive roster of sales and marketing visionaries, including Ardath, to join me in providing actionable information needed to succeed in increasingly challenging B2B sales and marketing environments.”

“I look forward to the opportunity to present the first PowerViews LIVE audience with a new take on nurturing,” said Albee, author of eMarketing Strategies for the Complex Sale and Digital Relevance: Developing Marketing Content and Strategies that Drive Results (to be released in January 2015). “Persona-based continuum marketing has tremendous potential to build engaged, profitable relationships across the entire customer lifecycle. This new approach to nurturing transforms the marketing and selling of complex solutions and helps organizations achieve significantly better business outcomes.”

Albee’s presentation also includes information on how organizations can escalate their ability to communicate value with effective, continuous and consistent initiatives that recognize evolving buyer needs. “We’ll take a closer look at how aligning communications with specific needs at every stage of the customer lifecycle accelerates the buying cycle,” she said. “Plus we’ll talk about how orienting those same communications based on buyers’ distinct decision-making styles can boost conversion.”

A drawing for five copies of Albee’s soon-to-be released book will be held at the end of the webinar.

Upcoming PowerViews LIVE video webinars include:
Nov. 12, 2014, 1 p.m. EST (registration open Oct. 24
Follow-up or Get Out of the Way
Taking the Lead on Leads
Dave Kurlan, business leader, international speaker, sales expert and author of multiple best-selling books, including Baseline Selling: How to Become a Sales Superstar by Using What You Already Know About the Game of Baseball
Koka Sexton, LinkedIn’s global senior social marketing director, marketing visionary, social expert, global speaker and founder of Social Selling University

Dec. 9, 2014, 1 p.m. EST (registration open Nov. 18)
Outbound is In
Why Strategic Calling Never Goes Out of Style
Matt Heinz, business leader, writer of the Matt On Marketing blog, and author of five books, including The Modern Marketer’s Field Guide and Successful Social Selling
Anthony Iannarino, entrepreneur, international speaker, sales leader/coach/consultant and author of The Sales Blog and numerous ebooks, including How to Crush It, Kill It, and Master Cold Calling Now

Jan. 6, 2015, 1 p.m. EST (registration open Dec. 16)
Psychographics
How to Factor Attitudes, Aspirations and Other Key Criteria into the Buying Process
Paul Gillin, writer, speaker, online marketing consultant and author of five books including The New Influencers and Attack of the Customers

Additional 2015 webinars are being created and will be announced as they are confirmed. For more information about the Oct. 28, 2014 webinar with Ardath Albee, and to register, visit PowerViews LIVE bit.ly/1wQiXDJ

About PointClear www.pointclear.com
Founded in 1997, Atlanta-based PointClear helps B2B companies drive revenue. PointClear closes the gap between marketing and sales—nurturing leads, engaging contacts and developing prospects until they’re ready to close. The company stands out because of its strategic approach to planning; the quality of its people; and a multi-touch, multi-media, multi-cycle prospecting process. This unique combination provides best-in-class client companies more predictable forecasts and more sales success. For additional information, visit PointClear’s blog ViewPoint | The Truth About Lead Generation or PointClear or call (877) 582-9909.

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Oct 17
Mary Rose Macaranas created a new topic PMG Unveils Version 7.7 of Enterprise Service Catalog at FUSION 14 in the forums.
Booth #427

PMG Unveils Version 7.7 of Enterprise Service Catalog
at FUSION 14

WHAT
PMG will unveil the latest updates in version 7.7 of the PMG Enterprise Service Catalog (ESC) at Fusion, a premiere global service management conference. New features include improved integration in a single customer facing application to streamline applications and a new design to extend business process automation across the enterprise to increase efficiency and productivity.

PMG ESC (www.pmg.net/enterpriseservicecatalog/) is an award-winning solution and is consistently ranked the top IT Service Catalog on the market by leading industry analysts. Key features include the following:
  • Search Provider Framework - Enables integration and data transfer from applications such as ITSM suites, SharePoint, SAP and other enterprise applications.
  • Data Provider Framework - Integrates applications to share common data on forms, workflows and reports.
  • Theme Administrator - Sits above ESC’s powerful integration to enable customized design of the service catalog for a greatly enhanced user experience.

WHEN
October 19-22, 2014

WHERE
Gaylord National Resort & Convention Center
201 Waterfront Street
National Harbor, MD 20745

To learn more about the PMG Enterprise Service Catalog Suite, visit PMG at booth #427.

Contact:
Mary Rose Macaranas
404-929-0091 ext. 213
mrmacaranas@arketi.com

About FUSION 14
FUSION 14 is a collaborated event by itSMF USA and HDI after both organizations previously hosted separate service management conferences during the fall. itSMF USA, a nonprofit membership organization dedicated to the advancement of service management good practices by professional and academic practitioners, researchers, and leaders, partnered with HDI, a global association for IT service and technical support professionals and the premier certification body for the services support industry, to produce FUSION 14.

About PMG
A significant number of the Global 2000 relies on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.
Oct 17