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Wednesday, May 22, 2013

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Jan Sisko

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6 months ago
Jan Sisko created a new topic The Beck Group Promotes Ben Bard in the forums.
The Beck Group Names Ben Bard as Regional Director, Eastern Division

Former Florida operations manager will direct operations at
Beck’s Atlanta regional headquarters

ATLANTA – November 8, 2012 – The Beck Group, a worldwide, integrated architecture, construction, technology and professional services firm, today announced the promotion of Ben Bard to regional director of Beck’s Eastern Division. Bard will replace Fred Perpall, who will serve as Beck’s CEO beginning in 2013.

“Ben joined Beck in 2006 as a project manager, where his work ethic, attention to detail and knack for delivering integrated projects on-time and under budget helped him quickly grow into his role as operations manager of our Florida Division,” said Perpall. “Since then, Ben has mastered all aspects of project management and is deeply experienced in green building, Lean Construction and LEED certification. His tireless commitment to delivering the highest quality standards for our valued customers gives him solid credentials for guiding Beck’s Eastern Division. Under his leadership, I’m confident that our Atlanta office is in excellent hands.”

Recent integrated projects completed under Bard’s direction include downtown Tampa’s USF Health Center for Advanced Medical Learning and Simulation (CAMLS) – a $38 million, 90,000-square-foot inter-professional learning hub for doctors, nurses, pharmacists, physical therapists and healthcare professionals. This is the first academic medical simulation center in the world totally devoted to the assessment of technical competence across the spectrum of healthcare professionals. The project was completed within 13 months of initial groundbreaking. Bard was also instrumental in leading Beck’s first, true Integrated Project Delivery (IPD) project in the Southeast for the University of Tampa. Further, Bard has been instrumental in multiple additional educational and commercial projects throughout the state, ranging from corporate Class A office buildings to various federal government projects.

About The Beck Group

Founded in 1912, The Beck Group offers a full spectrum of commercial professional services including development, planning, architecture, interior design, construction and sustainability consulting. The company is headquartered in Dallas and maintains a national team of over 500 employees, who work among a network of offices in Atlanta, Austin, Denver, Fort Worth, Mexico City, San Antonio and Tampa. The firm’s notable projects in recent years have included the Centers for Disease Control and Prevention in Atlanta, Georgia; Nasher Sculpture Center in Dallas, Texas; Michael W. Krzyzewski Center for Athletic Excellence in Durham, North Carolina; Museum of Contemporary Art in Los Angeles, California; and the USF Health Center for Advanced Medical Learning and Simulation (CAMLS) in Tampa, Florida. For more information, visit www.beckgroup.com.

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Nov 08
Jan Sisko created a new topic The Beck Group Welcomes Allen Hadden in the forums.
The Beck Group Welcomes Allen Hadden as New Director of Healthcare Construction, Eastern Division

Veteran industry executive to expand Beck’s design-build healthcare efforts throughout the Southeastern United States

ATLANTA – November 8, 2012 – The Beck Group, a worldwide, integrated architecture, construction, technology and professional services firm, today announced that Allen Hadden has been named as director of Healthcare Construction for the southeast. Hadden joins Beck after directing over $900 million in integrated design-build healthcare projects during 16 years at Marshall Erdman & Associates, where he most recently held the title of vice president, Construction Operations.

In this new position, Hadden will focus on accelerating Beck’s healthcare design-build activity from the firm’s Atlanta and Tampa regional headquarters. Beck has developed a number of notable health facilities in the region, such as the downtown Tampa USF Health Center for Advanced Medical Learning and Simulation (CAMLS), a $38 million, 100,000-square-foot interprofessional learning hub for doctors, nurses, pharmacists and other healthcare professionals completed in 2012. Hadden will oversee Beck’s efforts to create a broad range of additional, innovative health facilities, including medical office buildings, ambulatory surgery centers, health and wellness centers, specialty clinics and more.

“Healthcare has long been a hallmark of Beck’s design-build focus, and our strategy going forward is to take a lead position in this important part of the national infrastructure,” said Fred Perpall, newly elected CEO of The Beck Group. “Allen’s extensive healthcare experience and skill set will be key to our ability to support that strategy throughout the Southeastern United States.”

About The Beck Group

Founded in 1912, The Beck Group offers a full spectrum of commercial professional services including development, planning, architecture, interior design, construction and sustainability consulting. The company is headquartered in Dallas and maintains a national team of over 500 employees, who work among a network of offices in Atlanta, Austin, Denver, Fort Worth, Mexico City, San Antonio and Tampa. The firm’s notable projects in recent years have included the Centers for Disease Control and Prevention in Atlanta, Georgia; Nasher Sculpture Center in Dallas, Texas; Michael W. Krzyzewski Center for Athletic Excellence in Durham, North Carolina; Museum of Contemporary Art in Los Angeles, California; and the USF Health Center for Advanced Medical Learning and Simulation (CAMLS) in Tampa, Florida. For more information, visit www.beckgroup.com.

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Nov 08
Jan Sisko created a new topic HireIQ Unveils Numerous Enhancements in Latest InterviewIQ Release in the forums.
HireIQ Unveils Numerous Enhancements in Latest InterviewIQ Release

Live interview recording, scoring enhancements, and productivity reporting among key new product innovations

ATLANTA — (November 8, 2012) — HireIQ Solutions, Inc., the visionary predictive analytics and talent acquisition solution company that improves the hiring and recruiting process for customer-facing organizations, announced today that the latest version of its leading virtual interviewing application is now available. Enhancements to InterviewIQ further improve the effectiveness and efficiency of recruiting organizations worldwide. HireIQ’s products are deployed in the Software-as-a-Service (SaaS) model, which means that all customers have immediate access to the new capabilities.

HireIQ’s applications are well suited for customer service operations including contact centers, retailers, hospitality, and travel and leisure providers, who are often under constant pressure to quickly staff their operations with well-qualified employees. The new release of InterviewIQ further provides recruiting and talent acquisition professionals with the tools to more quickly identify best-fit candidates for open positions. As a result, recruiters provide better service to their stakeholders by hiring better performing candidates in less time, at a lower cost of recruitment.

HireIQ’s applications use media-rich web and voice response technologies to lead an applicant through a virtual interview that is configured to each customer’s unique requirements. These interviews are typically designed to test the applicant’s customer service aptitude, critical thinking, math skills, grammar proficiency, and communication skills. Because HireIQ products are web-based, applicants can complete their interviews when it is convenient for them, often outside of recruiters’ normal working hours.

HireIQ actively solicited input from its customers, leading industry sources, and its valued partners, ensuring the new release would satisfy unmet needs in the market. Key features in InterviewIQ include:

Live Interview Recording and Scoring. A live, synchronous interview between a recruiter and a candidate can be conducted, recorded and scored, adding a new dimension to the product’s previously available unproctored interview recording.

Dependability Survey Instrument. HireIQ has partnered with SHL, the global leader in talent measurement, to offer this validated assessment. The Dependability Survey Instrument (DSI) helps to identify applicants who are more likely to be dependable, have good attendance records and be an effective, positive team member.

Enhanced Interview Scoring. Companies can now enjoy much greater flexibility when creating interview scoring forms. The scoring form attributes and scoring labels are now completely customizable, as well as the scoring form values. Each interview position can also have its own customized scoring form.

Reports and visualizations. System data can now be exported to create helpful performance and return-on-investment reports such as recruiter productivity, recruiter time-to-review, candidate time-to-complete, and candidate time-to decision.

“Our virtual interviewing and talent acquisition solutions are customer proven to increase the efficiency and effectiveness of the recruiting team, shorten the time-to-hire cycle, and improve the operational performance of our clients’ employees,” said Kevin Hegebarth, vice president of Marketing and Product Management at HireIQ. “This release is the latest in a continuing series of market-leading innovations from HireIQ that demonstrate our ongoing commitment to our customers and the hiring market as a whole. We have a robust and innovative product plan mapped out for the coming months that will deliver even more revolutionary capabilities.”

About HireIQ Solutions, Inc.
HireIQ’s talent acquisition and hiring optimization products help companies quickly and efficiently find the talent who possess the communication skills necessary to be successful. HireIQ’s products use rich media, web and voice response technologies to automate the early stage interviewing process, resulting in better-qualified candidates presented for hiring consideration more quickly than traditional recruiter-led screening and interviewing. Recruiters and other stakeholders can evaluate an applicant’s knowledge, interpersonal style, enthusiasm, energy and attitude. Employees hired using HireIQ’s suite of talent performance optimization products demonstrate increased speed to competency, reduced attrition and improved sales and service performance. HireIQ is a privately held company based in Atlanta, GA. For further information, please visit www.hireiqinc.com. Follow HireIQ on Twitter at www.twitter.com/hireiqinc.
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Nov 08
7 months ago
Jan Sisko created a new topic HireIQ Tapped to Pitch at Venture Atlanta 2012 in the forums.
HireIQ Tapped to Pitch at Venture Atlanta 2012

Leading talent acquisition solutions company to present at largest investor event in Georgia

ATLANTA — (October 16, 2012) — HireIQ Solutions, Inc., the visionary talent acquisition company that uses predictive performance technology to improve the hiring and recruiting process for customer-facing organizations, announced today that it has been selected to present at Venture Atlanta, Georgia’s premiere event connecting technology innovation and investment capital. The annual two-day conference will be held October 17-18, 2012, at the Georgia Aquarium. Now entering its 12th year, Venture Atlanta and its earlier iterations have assisted in helping companies raise close to $1 billion.

HireIQ joins nearly 40 other innovative companies, representing diverse technologies with many of the selected companies coming from Georgia’s top-performing business sectors, including information security, financial technology, communication services, health IT, logistics and mobility.

“Venture Atlanta is the premier investor event in Georgia and we are honored to be chosen to present in the Venture Showcase,” said Dan Drechsel, CEO of HireIQ. “HireIQ is building a world-class technology company focused on developing predictive analytics applications that revolutionize the hiring process for organizations worldwide. Our current solutions – InterviewIQ and LanguageIQ – have been adopted by numerous customer service operations with remarkable results.”

HireIQ helps companies improve their hiring decisions, reduce recruiting costs and increase talent performance using its innovative virtual interviewing technology. HireIQ’s products use rich media, web and voice response technologies to automate the early stage interviewing process, resulting in better-qualified candidates presented for hiring consideration much more rapidly than traditional recruiter-led screening and interviewing. Completed candidate interviews are recorded and stored so recruiters and other stakeholders can assess an applicant’s knowledge, interpersonal style, enthusiasm, energy and attitude. Employees hired using HireIQ’s suite of talent performance optimization products demonstrate increased speed to competency, reduced attrition and improved sales and service performance.

Presenting companies and attendees will have opportunities to network with regional and national venture capitalists and investors, as well as Georgia technology entrepreneurs and senior business executives. Other activities during the event include a Venture Atlanta alumni panel and dynamic keynote presentations by Steve Case, co-founder of AOL and chairman and CEO of Revolution; Phil Wickham, CEO and president of the Kauffman Fellows Program; and Jonathan Bush, co-founder of athenahealth.

“I highly recommend Venture Atlanta for any startup,” said Margaret Martin, CEO of Merlin Mobility, Inc., a past presenting company. “The opportunity to meet not only investors, but advisors and future customers, is unparalleled. Venture Atlanta offers a rare opportunity for national exposure, while accommodating the startup budget.”

Register today for Georgia’s most innovative entrepreneurial event. For more information, please visit www.ventureatlanta.org/conference/.

For a complete listing of HireIQ news, please visit www.hireiqinc.com/resources/press.

ABOUT HIREIQ SOLUTIONS, INC.
HireIQ’s talent acquisition and hiring optimization products help companies quickly and efficiently find the talent who possess the communication skills necessary to be successful. HireIQ’s products use rich media, web and voice response technologies to automate the early stage interviewing process, resulting in better-qualified candidates presented for hiring consideration more quickly than traditional recruiter-led screening and interviewing. Recruiters and other stakeholders can evaluate an applicant’s knowledge, interpersonal style, enthusiasm, energy and attitude. Employees hired using HireIQ’s suite of talent performance optimization products demonstrate increased speed to competency, reduced attrition and improved sales and service performance. HireIQ is a privately held company based in Atlanta, GA. For further information, please visit www.hireiqinc.com. Follow HireIQ on Twitter at www.twitter.com/hireiqinc.

ABOUT VENTURE ATLANTA
Venture Atlanta, Georgia's technology innovation event, is where the state’s best technology innovators meet the country's top-tier investors. As the state's largest investor showcase, Venture Atlanta connects local entrepreneurs with venture capitalists, bankers, angel investors and others who can help them raise the capital they need to grow their businesses. The annual non-profit event is a collaboration of three leading Georgia business organizations: Atlanta CEO Council, Metro Atlanta Chamber and the Technology Association of Georgia (TAG). For more information, visit www.ventureatlanta.org.
© 2012 HireIQ Inc. All rights reserved. All materials provided, regardless of form, are the exclusive property of HireIQ. HireIQ’s products may be covered by one or more United States, European or other international patents or applications. All trademarks are the property of their respective owners.

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Oct 17
Jan Sisko created a new topic HireIQ Launches Innovative English Language Assessment Application in the forums.
HireIQ Launches Innovative English Language Assessment Application for Customer Service Operations

LanguageIQ evaluates English proficiency necessary for effective communication

ATLANTA and CHICAGO— (October 8, 2012) — HireIQ Solutions, Inc., the innovative company that improves the hiring and recruiting process for customer-facing organizations, announced today the availability of its LanguageIQ automated English-language assessment application. Like the company’s leading virtual interviewing application, InterviewIQ,


LanguageIQ helps to streamline and improve the recruiting and hiring process, particularly for contact center operations. HireIQ will demonstrate its new product in booth 566 at the HR Technology Conference and Exposition, October 8-9 at McCormick Place in Chicago.

LanguageIQ helps identify those applicants that possess the English-language skills necessary for effective communication in today’s fast-paced customer service environment. Applicants are presented a series of voice prompts through the application that are designed to test their English proficiency, fluency and critical thinking.

“Excellent communication skills are necessary to be successful in any customer service environment,” said Paul Stockford, founder and president at Saddletree Research, a leading customer contact consultancy. “These skills are of particular concern for companies that manage offshore customer contact operations where English may be a second language. HireIQ’s LanguageIQ is an innovative solution to help companies identify those applicants that have outstanding English-language skills and are more likely to succeed.”

LanguageIQ uses media-rich web and voice response technologies to lead an applicant through a virtual interview that is designed not only to gauge the applicant’s command of the English language, but also his or her ability to rapidly assimilate critical information and to communicate it effectively.

LanguageIQ is built on the InterviewIQ platform, and can be used standalone or in conjunction with InterviewIQ. Companies using HireIQ solutions report significant improvements in their hiring process, including a greatly expanded talent pool from which to choose qualified candidates, an eighty percent or more reduction in the critical time-to-fill cycle, a reduction of sixty percent or more in the amount of time it takes to interview a candidate, and an improvement in the important ninety-day post-hire attrition rate.

“Our business depends on a customer service professional’s ability to communicate very clearly,” said Peter Schiller, vice president of Operations Engagement at Arise Virtual Solutions, a leading provider of virtual business process outsourcing and contact center services. “Our evaluation process has been carefully engineered to assess communication skills very early in the cycle. LanguageIQ has not only helped us identify those with superior English-language skills, but has also helped decrease our overall evaluation time by several days. As a result, we are able to more rapidly react to our clients’ requirements with better qualified professionals.”

For a complete listing of HireIQ news, please visit www.hireiqinc.com/resources/press.

ABOUT HIREIQ SOLUTIONS, INC.
HireIQ’s talent acquisition and hiring optimization products help companies quickly and efficiently find the talent who possess the communication skills necessary to be successful. HireIQ’s products use rich media, web and voice response technologies to automate the early stage interviewing process, resulting in better-qualified candidates presented for hiring consideration more quickly than traditional recruiter-led screening and interviewing. Recruiters and other stakeholders can evaluate an applicant’s knowledge, interpersonal style, enthusiasm, energy and attitude. Employees hired using HireIQ’s suite of talent performance optimization products demonstrate increased speed to competency, reduced attrition and improved sales and service performance. HireIQ is a privately held company based in Atlanta, GA. For further information, please visit www.hireiqinc.com. Follow HireIQ on Twitter at www.twitter.com/hireiqinc.

© 2012 HireIQ Inc. All rights reserved. All materials provided, regardless of form, are the exclusive property of HireIQ. HireIQ’s products may be covered by one or more United States, European or other international patents or applications. All trademarks are the property of their respective owners.
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Oct 08
9 months ago
Jan Sisko created a new topic HireIQ Receives Prestigious Product of the Year Award in the forums.
HireIQ Receives Prestigious Communication Solutions Product of the Year Award

Company’s leading talent acquisition solution recognized for exceptional innovation

ATLANTA — (August 22, 2012) — HireIQ Solutions, Inc., the innovative company that improves the hiring and recruiting process for customer-facing organizations, announced today that TMC, a global, integrated media company, has recognized its InterviewIQ virtual interviewing solution as a recipient of a 2011 Communication Solutions Product of the Year Award. The award is granted to products that demonstrate exceptional innovation, address real business issues, and deliver measurable value for customers.

“We are delighted that InterviewIQ was recognized by TMC with a Communication Solutions Product of the Year Award,” said Kevin Hegebarth, vice president of Marketing and Product Management at HireIQ. “The award is further validation that InterviewIQ delivers real business value for our customers. Companies worldwide use InterviewIQ to streamline the talent acquisition process for their customer-facing positions.”

InterviewIQ uses media-rich web and voice response technologies to lead an applicant through a virtual interview that is configured to each customer’s unique requirements. Interviews conducted through InterviewIQ can be designed to test the applicant’s customer service aptitude, critical thinking, math skills, grammar proficiency, and communication skills. As a web-based application, InterviewIQ allows applicants to complete their interviews when it is convenient for them and stores their responses for a recruiter or hiring manager to evaluate later. This effectively expands the reach and effectiveness of a company’s recruiting team. InterviewIQ is provided on a Software-as-a-Service (SaaS) basis which means customers can be using the application and interviewing candidates within a few hours.

Companies that use InterviewIQ report significant improvements in their hiring process including a greatly expanded talent pool from which to choose qualified candidates, an eighty percent or more reduction in the critical time-to-fill cycle, a reduction of sixty percent or more in the amount of time it takes to interview a candidate, and an improvement in the important ninety-day post-hire attrition rate. Furthermore, companies report that many of the better-qualified candidates complete their interviews outside of normal working hours, effectively creating a twenty-four hour per day recruiting operation.

“HireIQ was chosen to receive a 2011 Product of the Year Award for creating outstanding advancements in communications and customer contact operations,” said Rich Tehrani, CEO, TMC. “InterviewIQ has proven benefits for its customers and provides ROI for the companies that use it. Congratulations to the entire team at HireIQ. We look forward to more innovative solutions from them in the coming year.”

The most innovative products and services brought to the market from March 2011 through March 2012 were chosen as recipients of the Communications Solutions Product of the Year Award. Winners are published on the INTERNET TELEPHONY and Customer Interaction Solutions websites.

For a complete listing of HireIQ news, please visit www.hireiqinc.com/about/press/.

ABOUT HIREIQ SOLUTIONS, INC.
HireIQ Solutions, Inc. helps customer service organizations improve hiring decisions, reduce recruiting costs and increase talent performance using its innovative virtual interviewing applications. HireIQ’s flagship product, InterviewIQ, uses rich media, web and voice response technologies to automate the phone screening process, resulting in better-qualified candidates presented during the hiring process. Employees hired using HireIQ’s suite of hiring optimization products demonstrate increased speed to competency, reduced attrition and improved sales and service performance. HireIQ is a privately held company based in Atlanta, GA. For further information, please visit www.hireiqinc.com. Follow HireIQ on Twitter at www.twitter.com/hireiqinc.

ABOUT TMC
TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility, and Cloud Computing magazines. TMC is the producer of ITEXPO, the world’s leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: Cloud Communications Expo; Cloud4SMB Expo; CVx (ChannelVision Expo); DevCon5; HTML5 Summit; LatinComm Conference & Expo; M2M Evolution Conference & Expo; Mobility Tech Conference & Expo; MSPAlliance MSPWorld; StartupCamp; Video World Conference & Expo and more. For more information about TMC, visit www.tmcnet.com.

© 2012 HireIQ Inc. All rights reserved. All materials provided, regardless of form, are the exclusive property of HireIQ. HireIQ’s products may be covered by one or more United States, European or other international patents or applications. All trademarks are the property of their respective owners.
Aug 22
Jan Sisko created a new topic HireIQ Appoints Todd Merrill to Accelerate Company’s Technology Leadership in the forums.
HireIQ Appoints Todd Merrill to Accelerate Company’s Technology Leadership

Leading talent acquisition solution company taps veteran entrepreneur as chief technology officer to drive product development and technology strategy

ATLANTA — (August 15, 2012) — HireIQ Solutions, Inc., the company that improves the hiring and recruiting process for customer-facing organizations, announced today the appointment of Todd Merrill as its chief technology officer. With nearly twenty years of development and technology leadership experience, Merrill brings added depth to HireIQ’s strong leadership team. In his role as CTO, Merrill will lead product development efforts in accordance with the company’s product plan, develop its technology strategy, and manage its intellectual property portfolio.

HireIQ’s hiring optimization solutions help companies increase the effectiveness and efficiency of the hiring process, especially in organizations with high-volume hiring requirements such as contact centers, retailers, hospitality businesses and others. The company’s flagship product, InterviewIQ, uses web and voice response technologies to guide applicants through an automated virtual interview, which can be subsequently reviewed and scored by a hiring manager or recruiter. HireIQ’s novel approach means that recruiters are more effective since they no longer need to spend unproductive time trying to reach applicants in order to conduct a phone interview. Companies using HireIQ report improved time-to-hire, improved hire quality, and increased post-hire operational performance.

“Todd has applied his deep technology expertise to solve complex business issues across a variety of industries,” said Dan Drechsel, chief executive officer at HireIQ. “He is a perfect fit to lead the product and technology direction of our company. He’s an accomplished entrepreneur and we are delighted to have him on our team.”

Most recently, Merrill was chief executive officer at GlobalCrypto, a leading developer of authentication solutions for Web applications that can be used to authenticate users, digitally sign documents and protect online content. He has also developed sophisticated security applications for companies such as Cambia and AirDefense. Merrill is also a prolific inventor with several patents granted in his name and many more in the application stage.

“HireIQ creates innovative solutions that resolve the cumbersome, time-consuming and costly process of recruiting and hiring new employees,” said Merrill. “The application of its technology leads to greatly streamlined processes and better hiring decisions at a significantly reduced cost. HireIQ is on the move and I’m excited to be a part of it.”

For a complete listing of HireIQ news, please visit www.hireiqinc.com/resources/press.

ABOUT HIREIQ SOLUTIONS, INC.
HireIQ Solutions, Inc. helps customer service organizations improve hiring decisions, reduce recruiting costs and increase talent performance using its innovative virtual interviewing applications. HireIQ’s flagship product, InterviewIQ, uses rich media, web and voice response technologies to automate the phone screening process, resulting in better-qualified candidates presented during the hiring process. Employees hired using HireIQ’s suite of hiring optimization products demonstrate increased speed to competency, reduced attrition and improved sales and service performance. HireIQ is a privately held company based in Atlanta, GA. For further information, please visit www.hireiqinc.com. Follow HireIQ on Twitter at www.twitter.com/hireiqinc.
Aug 15
Jan Sisko created a new topic HireIQ Sponsors Call Center Hiring Channel on TMCNet in the forums.
HireIQ Sponsors Call Center Hiring Channel on TMCNet

Leading virtual interviewing solution company to use online community as “go to” resource for call center talent acquisition information

ATLANTA — (August 9, 2012) — HireIQ Solutions, Inc., the company that improves the hiring and recruiting process for customer-facing organizations, announced today that it has launched the Call Center Hiring Channel, with the TMCnet Online Community.

The Call Center Hiring Channel is designed for call center decision-makers seeking information regarding the hiring of customer service professionals. The channel’s content addresses issues important to stakeholders, including ways to improve the efficiency and effectiveness of the hiring process, methods for recruiting high-performing agents and how to measure the effectiveness of hiring tools and practices. Visitors to the Call Center Hiring Channel will find valuable resources such as featured articles, industry news, white papers and more.

The Call Center Hiring Channel can be found at: call-center-hiring.tmcnet.com/

“HireIQ is pleased to join forces with TMC, the leader in communications and technology media,” said Kevin Hegebarth, vice president of Marketing and Product Management at HireIQ. “TMCnet is well known for providing valuable content, and we’re thrilled to sponsor this forum where people will learn more about call center hiring, virtual interviewing and talent acquisition.”

HireIQ's suite of SaaS-based hiring optimization applications help organizations expand their hiring pool, improve quality of hires, shorten time-to-fill, and reduce overall recruiting and hiring costs. Because labor costs represent the largest operational expense of most call center operations, improving hiring performance yields real, significant and measureable benefits.

“TMCnet welcomes HireIQ’s Call Center Hiring Channel into our Online Community program,” said TMC President Dave Rodriguez. “HireIQ is a highly respected call center hiring technology company that shares our vision of advancing new and innovative practices and solutions. Our Online Community program is a powerful, community-building vehicle that assists our partners in building their brands, while contributing to the vast array of valuable content which drives traffic to
TMCnet, the most-visited communications and technology website in the world.”

TMCnet is the leading website for communications and technology professionals. It is visited by two million unique monthly visitors and generates more than 60 million page views every month, according to Webtrends.

For a complete listing of HireIQ news, please visit www.hireiqinc.com/resources/press.

ABOUT HIREIQ SOLUTIONS, INC.
HireIQ Solutions, Inc. helps customer service organizations improve hiring decisions, reduce recruiting costs and increase talent performance using its innovative virtual interviewing applications. HireIQ’s flagship product, InterviewIQ, uses rich media, web and voice response technologies to automate the phone screening process, resulting in better-qualified candidates presented during the hiring process. Employees hired using HireIQ’s suite of hiring optimization products demonstrate increased speed to competency, reduced attrition and improved sales and service performance. HireIQ is a privately held company based in Atlanta, GA. For further information, please visit www.hireiqinc.com. Follow HireIQ on Twitter at www.twitter.com/hireiqinc.

© 2012 HireIQ Solutions, Inc. All rights reserved. All materials provided, regardless of form, are the exclusive property of HireIQ. HireIQ’s products may be covered by one or more United States, European or other international patents or applications. All trademarks are the property of their respective owners.
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Aug 09
24 months ago
Jan Sisko created a new topic The Rocket, by Utility, Inc., Provides Enterprise-class Security in the forums.
The Rocket, by Utility, Inc., Provides Enterprise-class Security for Situational Awareness for Utilities and First Responders

ATLANTA — (May 5, 2011) — Utility Inc. offers the Rocket™, a secure and reliable high-speed mobile communications gateway, to provide organizations with the situational awareness they need on the frontlines.

More than just a rugged Wi-Fi mobile hot spot, the Rocket is a secure broadband appliance that provides a universal communications platform for any police, fire, EMS or utility vehicle—leveraging one cellular data plan for all vehicle information communications needs. The Rocket seamlessly interfaces with the latest generation of GPS, RFID and on-board diagnostic and navigation mobile applications using hard-wired connections, or WPA2 wireless security with AES encryption. EAP-TLS Radius authentication and IPSEC VPN are fully supported.

Every Rocket is delivered with an active firewall and uses Network Address Translation to protect all attached devices. By default, there is no external pathway to connected devices. Simply put, the default security settings do not allow connections to the Rocket’s local private network from the cellular network.

The Rocket is a fully functional router, like any enterprise-class router from Cisco, Juniper Networks and other router manufacturers. The Rocket can be configured to provide virtually any routing capability, but is optimized for the mobile environment. Unlike other routers, the Rocket’s local configuration pages are purposely limited to prevent rogue local changes that might compromise security. Network administrators, however, have immediate access to any difference between the authorized standard configuration and the actual configuration on any Rocket, whether the configuration change is made in the field or “over the air” using Utility’s Remote Configuration Management (RCM) application.

RCM is a platform for mobile router standardization and promotes security best practices throughout the enterprise. RCM’s centralized administration includes a full audit trail of all configuration settings and change history to every Rocket across the enterprise. “Over the air” RCM software is an automated tool, allowing distribution and management of security credentials, certificates, VPN parameters and port-forwarding rules across the fleet.

“We have been providing secure, reliable mobile resource management solutions to leading utilities and first responders for a decade,” said Ted Davis, president and co-founder of Utility, Inc. “We take great measures to ensure the security of our Rocket. We provide our customers with an exceptional mobile router. Of course, our customers also need to implement security best practices for all devices connected to the Rocket to ensure a totally secure mobile network.”

About Utility, Inc.

Utility, Inc. develops and manufactures communications hardware and services that allow first responder organizations and utilities to effectively command, control and support mobile field operations. The company’s solutions deliver real-time access to virtually any mobile asset, providing a unified operating picture for safely locating, tracking and managing all aspects of mobile field operations. Unlike other tools that provide one facet of mobile asset management, Utility brings it all together in one cost-effective, enterprise view, showing the location and status of everything from tools to vehicles and personnel.

Utility’s MIL-STD 810F certified communications hardware is manufactured in the United States at its Tucker, Ga., manufacturing facility. All software development and support is provided by U.S. citizens from the company’s Georgia office. For more information, visit www.utility.com.

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May 06
25 months ago
Jan Sisko created a new topic Utility Brings IT Veteran Onboard to Grow Mobile Resource Management Opps in the forums.
Utility Brings IT Veteran Onboard to Grow
Mobile Resource Management Opportunities in the Southeast

Former IT Director Hired as Solutions Architect to Expand Company’s
Offerings to Police, Fire and EMS


ATLANTA — (May 3, 2011) — Utility, Inc., a provider of technology and services that allow first responders and utilities to more effectively command, control and support mobile field operations, announced today the addition of Gavin Hutchins as Solutions Architect to help engineer customer solutions to meet the specific needs of police, EMS and fire departments within the Southeast.

With more than 15 years of experience in computer networking, Hutchins will utilize his background to expand mobile resource management opportunities in the region. As the former IT Director of Carteret County, N.C., with an extensive military background in counterintelligence, Hutchins brings a unique perspective to Utility.

He served 13 plus years in the Marine Corps in more than 30 countries and has had eight deployments and two combat tours. Hutchins served as a Technical Counter Surveillance Measures (TCSM) agent for seven of those years and has been in the Army National Guard for four years. As IT Director in Carteret County, he replaced the entire structured cabling plant at 13 locations; installed three Avaya Voice over Internet Protocol (VoIP) telephone systems (300 plus telephones); changed out more than 30 network switches; redesigned the entire County network design and infrastructure, replacing all bandwidth and implementing MPLS Radio over IP (RoIP) and Metro Ethernet. He also installed and deployed two Storage Area Networks (SANs) and virtualized the server infrastructure. Additionally, he designed, implemented and installed an IT solution for a new consolidated e911 center as well as the alternate e911 center. He has developed and implemented a Mobile Data Terminal (MDT) proof of concept for the Carteret County Sheriff’s Department, using Utility’s Rockets.

“Gavin’s professionalism, technical knowledge and dedication will ensure he is a valued asset for the team,” said Anthony Baldoni, Utility’s Vice President of Sales.

CEO and co-founder Robert McKeeman echoed that sentiment. "We are very pleased to have been able to recruit Gavin. He has superb technical skills, real-world operations and emergency response experience running a county IT organization located on the North Carolina coast. He immediately adds value to our company, plus he is a heck of a nice guy. He has already helped several of our customers make even better use of our technology to operate more efficiently, effectively, and safely. I am glad Gavin is on our team," said McKeeman


About Utility, Inc.

Utility, Inc. develops and manufactures communications hardware and services that allow first responder organizations and utilities to effectively command, control and support mobile field operations. The company’s solutions deliver real-time access to virtually any mobile asset, providing a unified operating picture for safely locating, tracking and managing all aspects of mobile field operations. Unlike other tools that provide one facet of mobile asset management, Utility brings it all together in one cost-effective, enterprise view, showing the location and status of everything from tools to vehicles and personnel.

Utility’s MIL-STD 810F certified communications hardware is manufactured in the United States at its Tucker, Ga., manufacturing facility. All software development and support is provided by U.S. citizens from the company’s Georgia office. Customers including Atlanta Gas Light, Allegheny Energy, Bangor Hydro Electric Company, Con Edison, Central Hudson Gas & Electric Corporation, City of San Antonio Police and Fire, Conyers Police Department, Deptford Police Department, District of Columbia Water and Sewer Authority, Fort Myers Fire Department, Gainesville Fire Department, Marietta Police and Fire, Spring Hill Fire & Rescue, NuStar Energy, Palm Beach Sheriff’s Office, Trenton Police Department, TVA, Village of Oak Lawn, and Westar Energy are all enjoying the benefits of greater situational awareness, increased safety and improved operational efficiency with Utility. For more information, visit www.utility.com.

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May 03
26 months ago
Jan Sisko created a new topic Utility, Inc. Becomes Part of MultiSpeak Initiative in the forums.
Company’s Rocket and AVaiL Products Will Be Integrated Into Technology Systems for Utilities


ATLANTA — (Mar. 28, 2011) —Utility, Inc., a provider of technology and services that allow first responders and utilities to more effectively command, control and support mobile field operations, announced today that it has joined the National Rural Electric Cooperative Association’s (NRECA) MultiSpeak Initiative® as a vendor member.

The MultiSpeak Initiative is a collaboration of the NRECA, leading software vendors supplying the utility market, and utilities. The Initiative has developed and continues to expand a specification that defines standardized interfaces among software applications commonly used by electric utilities. The MultiSpeak specification thus helps vendors and utilities develop interfaces so that software products from different suppliers can interoperate without requiring the development of extensive custom interfaces. The MultiSpeak specification defines what data need to be exchanged between software applications in order to support the business processes commonly applied at utilities.

“This industry-standard protocol minimizes the time and effort involved with proof-of-concept trials and implementations, while ensuring backward compatibility with future versions of any applications,” said Robert McKeeman, Chairman and co-founder of Utility Inc. “Being part of the MultiSpeak Initiative reinforces our commitment to help utilities address mobile resource management in practical, cost-effective ways. Utilities are being asked to do more with less so we want to ensure they realize the full value of their new technology right away and not be distracted by implementation, interface and connectivity issues.“

For Utility, this means its Rocket, a vehicle communications gateway, can be quickly integrated into existing systems because prospective customers will know that this equipment has been fully tested and approved by industry experts. Additionally, data from the company’s AVaiL, a comprehensive command-and-control mapping system, can be seamlessly integrated into related applications such as outage management, work management and geographical information systems (GIS).

Utility’s solutions are already being used by rural electric cooperatives across the country. Organizations such as Coastal Electric Cooperative, Farmers Electric Cooperative, Hendricks Power Cooperative, North Georgia EMC, Sawnee EMC, Snapping Shoals EMC, Volunteer Energy Cooperative, Southeastern Electric Cooperative, and Wake Electric use Utility’s communications hardware and software to see where their utility crews are and provide them with the real-time information they need to work safely and effectively.

About Utility, Inc.

Utility, Inc. develops and manufactures communications hardware and services that allow first responder organizations and utilities to effectively command, control and support mobile field operations. The company’s solutions deliver real-time access to virtually any mobile asset, providing a unified operating picture for safely locating, tracking and managing all aspects of mobile field operations. Unlike other tools that provide one facet of mobile asset management, Utility brings it all together in one cost-effective, enterprise view, showing the location and status of everything from tools to vehicles and personnel.

Utility’s MIL-STD 810F certified communications hardware is manufactured in the United States at its Tucker, Ga., manufacturing facility. All software development and support is provided by U.S. citizens from the company’s Georgia office. Customers including Atlanta Gas Light, Allegheny Energy, Bangor Hydro Electric Company, Con Edison, Central Hudson Gas & Electric Corporation, City of San Antonio Police and Fire, Conyers Police Department, Deptford Police Department, District of Columbia Water and Sewer Authority, Fort Myers Fire Department, Gainesville Fire Department, Marietta Police and Fire, Spring Hill Fire & Rescue, NuStar Energy, Palm Beach Sheriff’s Office, Trenton Police Department, TVA, Village of Oak Lawn, and Westar Energy are all enjoying the benefits of greater situational awareness, increased safety and improved operational efficiency with Utility. For more information, visit www.utility.com.

About MultiSpeak

The MultiSpeak® Specification is an industry-wide software standard that facilitates interoperability of diverse business and automation applications used in electric utilities. It has been developed and maintained by a collaboration of NRECA and the 50 software vendors and consultants that are member of the MultiSpeak Initiative. To learn more, visit www.multispeak.org.


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Mar 28
Jan Sisko created a new topic Utility, Inc. Signs Distribution Deal with Promark Technology in the forums.
Major Distributor to Offer Company’s Comprehensive Mobile Resource Management Solution

ATLANTA — (Mar. 10, 2011) — Utility, Inc., a provider of technology and services that allow first responders and utilities to more effectively command, control and support mobile field operations, and Promark Technology, Inc., a premier value-added distributor of data storage products and solutions, have signed a distribution agreement aimed at expanding the delivery of mobile resource management solutions to a marketplace hungry to solve the challenges associated with tracking and managing front-line personnel, vehicles and equipment.

Promark will market and sell Utility’s comprehensive solution which includes products like the Rocket, a vehicle communications gateway; AVaiL, a command-and-control mapping and GIS system; and the high-speed Rocket Access Point for ultra-fast data transfers.

“We’ve created a successful distribution network so that both value-added resellers and system integrators can choose from the most reputable solution providers with the widest array of hardware and software offerings,” said Charles Bass, Promark’s Vice President of Alliances and Strategic Accounts. “We’re proud to add Utility to our program so that organizations across the country can start taking advantage of the company’s mobile resource management solution as they work to increase safety, efficiency and effectiveness of their field crews.”

Utility’s MIL-STD 810F certified communications hardware is manufactured in the United States at its Tucker, Ga., facility. All software development and support is provided by U.S. citizens from the company’s Georgia office.

“Promark’s direct relationships with world-class technology partners and experience with the General Services Administration’s federal supply chain will help us meet one of our business goals of branching into the public technology arena,” said Robert McKeeman, Chairman and co-founder of Utility, Inc. “We look forward to a strong and lasting, mutually beneficial relationship that will help grow both sides of the business.”

About Utility, Inc.

Utility, Inc. develops and manufactures communications hardware and services that allow first responder organizations and utilities to effectively command, control and support mobile field operations. The company’s solutions deliver real-time access to virtually any mobile asset, providing a unified operating picture for safely locating, tracking and managing all aspects of mobile field operations. Unlike other tools that provide one facet of mobile asset management, Utility brings it all together in one cost-effective, enterprise view, showing the location and status of everything from tools to vehicles and personnel.

Utility’s MIL-STD 810F certified communications hardware is manufactured in the United States at its Tucker, Ga., manufacturing facility. All software development and support is provided by U.S. citizens from the company’s Georgia office. Customers including Atlanta Gas Light, Allegheny Energy, Bangor Hydro Electric Company, Con Edison, Central Hudson Gas & Electric Corporation, City of San Antonio Police and Fire, Conyers Police Department, Deptford Police Department, District of Columbia Water and Sewer Authority, Fort Myers Fire Department, Gainesville Fire Department, Marietta Police and Fire, Spring Hill Fire & Rescue, NuStar Energy, Palm Beach Sheriff’s Office, Trenton Police Department, TVA, Village of Oak Lawn, and Westar Energy are all enjoying the benefits of greater situational awareness, increased safety and improved operational efficiency with Utility. For more information, visit www.utility.com.

About Promark Technology

Promark Technology is one of the premier value added distributors of data storage products and solutions in the United States. Promark uses a two-tier distribution network; selling to value added resellers (VARs) and system integrators. Promark supports its distribution channel by offering sales and technical training, trade show and seminar support, leads, and demo equipment. Promark also supports its channel with its GSA Federal Supply Schedule contract, which enables Promark’s resellers to leverage its GSA Schedule for sales opportunities in federal, state and local governments. For more information, visit: www.promarktech.com.


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Mar 10
28 months ago
Jan Sisko created a new topic Beverly Hills PD Uses Utility’s Rocket During Golden Globe Awards in the forums.
Beverly Hills Police Department Equips Mobile Command Center with Utility’s Rocket During Golden Globe Awards

Mobile Communications Gateway Used to Stream Surveillance Video From the Event for Real-time Situational Awareness

ATLANTA — (Jan. 19, 2011) — “The Social Network” wasn’t the only big winner at the 68th Annual Golden Globe® Awards. As part of its security detail, the Beverly Hills Police Department (BHPD) was able to successfully stream surveillance video from the event back to the station and out to other officers in the field via Utility, Inc.’s mobile communications gateway, The Rocket™.

Utility, Inc., a provider of technology and services that allow first responders and utilities to more effectively command, control and support mobile field operations, worked with the BHPD to equip its mobile command center with a Rocket to provide real-time communications as it secured the perimeter of the Golden Globe Awards. The Department used four local H.264 IP cameras attached to a mobile computer acting as a server. The Rocket provided the wireless network connection back to the BHPD station, allowing the Watch Commander to stream the cameras remotely from his desk. The mobile server integrated into the citywide Closed-Circuit Television (CCTV) system through a Virtual Private Network (VPN).

“Transferring the large amounts of data associated with live video feeds from the field has often been difficult,” said Adam Chelonis, senior support specialist with the Beverly Hills Police Department. “Maintaining secure, reliable and high-speed connectivity between our front-line personnel and Department headquarters is crucial to that task. With the Rocket as part of our mobile infrastructure, we were able to provide field surveillance from the Golden Globes, back to our officers in the station as well as to personnel in the field who could pull those same video feeds to their mobile phones or slate devices.”

The Rocket can automatically switch between WiFi and cellular networks, ensuring reliable, consistent high-speed connectivity and service. More than a rugged WiFi hot spot, the Rocket also seamlessly interfaces with the latest generations of GPS, RFID and on-board diagnostic and navigation mobile applications.

“We understand the growing operational and service challenges today’s police departments face from managing large contingents of front-line personnel and mobile assets,” said Robert McKeeman, Chairman and co-founder of Utility Inc. “The core foundation of the Rocket’s technology is to supply first responders with an affordable, universal communications platform that gives them the real-time connectivity and situational awareness they need to reliably support their mission-critical operations—around the clock.”

Thousands of Rocket broadband communications appliances are being used by large and small first responders every day. Organizations such as City of San Antonio Police and Fire, Palm Beach Sheriff’s Office, Conyers Police Department, Henry County Police Department, Marietta Police and Fire, Deptford Police Department and other police organizations use Utility’s communications hardware and software to respond faster, keep officers on patrol for more of their shifts, and provide Central Dispatch with greater visibility into all assets out in the field.

About Utility, Inc.

Utility, Inc. develops and manufactures communications hardware and services that allow first responder organizations and utilities to effectively command, control and support mobile field operations. The company’s solutions deliver real-time access to virtually any mobile asset, providing a unified operating picture for safely locating, tracking and managing all aspects of mobile field operations. Unlike other tools that provide one facet of mobile asset management, Utility brings it all together in one cost-effective, enterprise view, showing the location and status of everything from tools to vehicles and personnel.

Utility’s MIL-STD 810F certified communications hardware is manufactured in the United States at its Tucker, Ga., manufacturing facility. All software development and support is provided by U.S. citizens from the company’s Georgia office. Customers including Atlanta Gas Light, Allegheny Energy, Bangor Hydro Electric Company, Con Edison, Central Hudson Gas & Electric Corporation, City of San Antonio Police and Fire, Conyers Police Department, Deptford Police Department, District of Columbia Water and Sewer Authority, Fort Myers Fire Department, Gainesville Fire Department, Marietta Police and Fire, Spring Hill Fire & Rescue, NuStar Energy, Palm Beach Sheriff’s Office, Trenton Police Department, TVA, Village of Oak Lawn, and Westar Energy are all enjoying the benefits of greater situational awareness, increased safety and improved operational efficiency with Utility. For more information, visit www.utility.com.


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Jan 20
29 months ago
Jan Sisko created a new topic SSA Names Utility’s AVaiL Solution As One of the Top Products for 2010 in the forums.
ATLANTA — (Dec. 7, 2010) — Utility, Inc., a provider of technology and services that allow first responders and utilities to more effectively command, control and support mobile field operations, announced today that its AVaiL software as a service was one of five finalists for the Southeastern Software Association’s (SSA) 2010 Impact Award.

SSA’s Impact Awards recognize innovation in software products and solutions that have made a meaningful, lasting and significantly positive impact on business. Utility’s AVaiL solution was named as a finalist in the Software Product Companies/Independent Software Vendors category. Selection was based on the complexity of the problem being solved, creativity of the solution, and business impact.

To be successful in today’s dynamic environment, first responders and utilities need to know where their assets are, and move them to where they need to be, as quickly and efficiently as possible. A secure, command-and-control software as a service, AVaiL provides an automatic, real-time, global view of the location and status of mobile resources. The solution was designed to layer live information with data from core business technology environments for tracking the location and status of virtually any mobile resource, without organizations having to replace existing systems. Unlike other providers, Utility brings mobile resource management together in one cost-effective, enterprise-wide view, showing the location and status of everything from tools to vehicles to personnel—a key differentiator from other tools that provide only one facet of mobile asset management.

“To have Utility’s AVaiL solution recognized by the Southeastern Software Association further validates the business value we bring to the marketplace,” said Robert McKeeman, Chairman and co-founder of Utility. “Utility continually develops products, technology and services that help our customers address mobile resource management in practical, cost-effective ways. Our technology just works—and won’t create additional technical challenges on top of the operations challenges our customers already face.”

Companies such as Atlanta Gas Light, Allegheny Energy, Bangor Hydro, Con Edison, Palm Beach Sheriff’s Office, Ft. Myers Fire Department, and the City of San Antonio Police and Fire successfully use Utility’s AVaiL solution to increase safety, enhance productivity, reduce fuel costs, and improve customer service.

About Utility, Inc.

Utility, Inc. develops and manufactures communications hardware and services that allow first responder organizations and utilities to effectively command, control and support mobile field operations. The company’s solutions deliver real-time access to virtually any mobile asset, providing a unified operating picture for safely locating, tracking and managing all aspects of mobile field operations. Unlike other tools that provide one facet of mobile asset management, Utility brings it all together in one cost-effective, enterprise view, showing the location and status of everything from tools to vehicles and personnel.

Utility’s MIL-STD 810F certified communications hardware is manufactured in the United States at its Tucker, Ga., manufacturing facility. All software development and support is provided by U.S. citizens from the company’s Georgia office. Customers including Atlanta Gas Light, Allegheny Energy, Bangor Hydro Electric Company, Con Edison, Central Hudson Gas & Electric Corporation, City of San Antonio Police and Fire, Conyers Police Department, Deptford Police Department, District of Columbia Water and Sewer Authority, Fort Myers Fire Department, Gainesville Fire Department, Marietta Police and Fire, Spring Hill Fire & Rescue, NuStar Energy, Palm Beach Sheriff’s Office, Trenton Police Department, TVA, Village of Oak Lawn, and Westar Energy are all enjoying the benefits of greater situational awareness, increased safety and improved operational efficiency with Utility. For more information, visit www.utility.com.

About Southeastern Software Association

The Southeastern Software Association (SSA) is one of the country’s premier networking and professional development organizations for high-tech and software professionals. SSA is one of the South’s oldest technology organizations and was the largest of TAG’s three founding organizations, along with WIT and B&TA in 1998. The SSA Board of Directors is a who’s who of Atlanta technology companies and executives, and membership encompasses the dynamic diversity of software companies doing business in Georgia.

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Dec 13

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