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Friday, October 31, 2014

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Jennifer Hahn

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About Me

Basic Information

About me
Jennifer Hahn is a public relations and marketing consultant at Atlanta-based Arketi Group, a high-tech business-to-business marketing and public relations firm.

Contact Information

City / Town
Atlanta
State
GA
Website
http://www.arketi.com/

Education

College / University
Stetson University
Graduation Year
2008

Recent activities

2 weeks ago
Mary Rose Macaranas created a new topic PMG Unveils Version 7.7 of Enterprise Service Catalog at FUSION 14 in the forums.
Booth #427

PMG Unveils Version 7.7 of Enterprise Service Catalog
at FUSION 14

WHAT
PMG will unveil the latest updates in version 7.7 of the PMG Enterprise Service Catalog (ESC) at Fusion, a premiere global service management conference. New features include improved integration in a single customer facing application to streamline applications and a new design to extend business process automation across the enterprise to increase efficiency and productivity.

PMG ESC (www.pmg.net/enterpriseservicecatalog/) is an award-winning solution and is consistently ranked the top IT Service Catalog on the market by leading industry analysts. Key features include the following:
  • Search Provider Framework - Enables integration and data transfer from applications such as ITSM suites, SharePoint, SAP and other enterprise applications.
  • Data Provider Framework - Integrates applications to share common data on forms, workflows and reports.
  • Theme Administrator - Sits above ESC’s powerful integration to enable customized design of the service catalog for a greatly enhanced user experience.

WHEN
October 19-22, 2014

WHERE
Gaylord National Resort & Convention Center
201 Waterfront Street
National Harbor, MD 20745

To learn more about the PMG Enterprise Service Catalog Suite, visit PMG at booth #427.

Contact:
Mary Rose Macaranas
404-929-0091 ext. 213
mrmacaranas@arketi.com

About FUSION 14
FUSION 14 is a collaborated event by itSMF USA and HDI after both organizations previously hosted separate service management conferences during the fall. itSMF USA, a nonprofit membership organization dedicated to the advancement of service management good practices by professional and academic practitioners, researchers, and leaders, partnered with HDI, a global association for IT service and technical support professionals and the premier certification body for the services support industry, to produce FUSION 14.

About PMG
A significant number of the Global 2000 relies on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.
Oct 17
Mary Rose Macaranas created a new topic PMG to Sponsor Hole at “Tee It Up 4 TechBridge” Golf Tournament in the forums.
Sponsorship helps TechBridge provide nonprofit organizations with technology expertise

Atlanta – October 16, 2014 – PMG, a provider of enterprise service catalog and business process automation software, is sponsoring a hole at “Tee It Up 4 TechBridge” to support a local nonprofit and the technology enablement of other nonprofit organizations. The charity event will be held on Monday, Oct. 20, 2014 at TPC Sugarloaf in Duluth.

“There are amazing nonprofits that could really benefit from the technology insights and services that TechBridge provides, so we’re happy to support such a cause,” said Joe LeCompte, principal at PMG. “We’re looking forward to participating in this year’s tournament and are glad to know that our sponsorship and participation helps provide the necessary tech support that nonprofit organizations need.”

Top Atlanta IT leaders will participate from companies including Cox, The Home Depot, Turner Broadcasting, SunTrust, The Coca-Cola Company, Georgia Pacific, GE Power & Water, NCR and AT&T to name a few.

The Atlanta chapter of the Society for Information Management (www.simatlanta.org) and Georgia CIO Leadership Association (www.georgiacio.org) will host the annual charity golf event. The event includes light breakfast, networking and a brief keynote in the morning. The tournament begins at 11:45 a.m. with a shotgun start scramble format and closes with a cocktail reception and awards at 5 p.m.

For more information about the tournament, contact Mark Farbman at Farbmanm@bellsouth.net.

About PMG
A significant number of the Global 2000 rely on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.
Oct 16
Mary Rose Macaranas created a new topic Automation is Vital to Drive Business Value Say IT Leaders According to PM in the forums.
Survey finds that while automation enhances customer experiences, increases productivity, speed demands are stressing IT’s abilities and resources, putting business benefits at risk

Atlanta – October 14, 2014 – IT executives are bullish on their ability to drive business benefits through the automation of business processes according to the 2014 PMG IT Automation Survey of 304 North American corporate IT professionals.

Amid increasingly strained corporate IT departments, the successful use of enterprise automation is believed to be one way to help organizations meet business objectives. That is if IT can overcome the roadblock of disparate systems and shadow IT efforts to automation.


Nearly all IT professionals responding (98 percent) say the automation of business processes is vital to driving business benefits in today’s corporate environment. In fact, many respondents report automation is already helping them meet business objectives related to enhancing the customer experience (61 percent), increasing productivity gains (59 percent), sharing knowledge (52 percent) and delivering new products (46 percent).

“Moving the automation of business process from IT departments and the often lofty vision created by consultants to everyday acceptance and use within companies is starting to become a reality,” said Joe LeCompte, principal at PMG. “Today 87 percent of IT departments are saying they are aligned with their organizations’ business goals. Combine that with the increased availability of drag-and-drop business process management and control tools, the outlook for true enterprise automation is very bright.”

How bright? When asked to predict the major trends in the automation of business processes, IT executives say:
  • Automation will change the way virtual and cloud environments are managed (82 percent),
  • Self-service automation will serve the entire organization (73 percent),
  • Automation will reduce the cost of IT operations (68 percent), and
  • Automation will automate big data and data integration (65 percent).

While the majority of IT pros are confident (61 percent) in their department’s ability to provide automation solutions, nearly four out of five (78 percent) report the speed demands placed on IT department today “leave little time to be more than order takers,” “are stressing IT’s abilities and resources” and “are putting business benefits at risk.”

It is clear there is some work to do to get many organizations ready for true business process automation. When asked to name roadblocks to IT automation within the enterprise, those topping the list included:
  • My organization does not have a holistic approach, and ad hoc automation done in silos creates points of incompatibility (59 percent),
  • My organization does not have mature business processes to automate (49 percent), and
  • Business owners are creating their own automated solutions with non-standard or incorrect tools (48 percent).

“Shadow IT is also an issue for businesses looking to automate,” says LeCompte, “with IT leaders saying that 44 percent of the time business departments deploy automation solutions without IT’s knowledge. This is an issue IT needs to take the lead on curbing.”

The survey found today the majority of business leaders, 54 percent, bring IT into the planning and deployment process. LeCompte says that’s good, but not good enough. Additionally after more than a decade of preaching the strategic importance of IT, only 45 percent of business leaders are viewed by IT executives as knowing how to use technology to improve operations and gain a competitive advantage.

On the lighter side – and perhaps a sign of the demands being put on IT departments – 52 percent of the IT pros surveyed said they most often eat lunch at their desk. Among the group of the techno-elite, only 7 percent have used much hyped virtual currency bitcoin.

Finally, the tech buzzword IT executives would like to put to rest is Big Data (33 percent) and [anything] as a Service (29 percent).

For in-depth survey findings from the 2014 PMG IT Automation Survey, visit http://www.pmg.net/?p=7520. To view a social media version of this press release visit http://pitch.pe/1uQE8Z6.

About the 2014 PMG IT Automation Survey
PMG commissioned a blind survey of North American IT professionals in September of 2014. Respondents to the online survey included a total of 304 IT leaders. Of that group, 53 percent were in IT management (managers, supervisors, directors, etc.), and 15 percent were senior IT executives (CIO, CTO, vice president, etc.). Company size ranged from less than $200 million in revenue to more than $3 billion, with 45 percent having more than $1 billion in annual sales, 45 percent having more than 5,001 employees, and 57 percent having IT departments with 51 or more employees. Industries represented included computer technology, consulting, finance/accounting, healthcare and manufacturing.

About PMG
A significant number of the Global 2000 rely on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.
Oct 14
3 weeks ago
Mary Rose Macaranas created a new topic PMG Honored as Silver Stevie® Award Winner in 2014 American Business Awards in the forums.
Winners in Tech & New Product Awards Ceremony
Announced in San Francisco

ATLANTA – Oct. 7, 2014 – PMG, a provider of enterprise service catalog and business process automation software, was presented with a Silver Stevie® Award as a first-time winner in The 12th Annual American Business Awards (ABA). PMG’s Enterprise Service Catalog (ESC) was recognized in the “New Product or Service of the Year, Software” category.

“We are honored to be recognized by The Stevie Awards for our innovative technology, which provides organizations a smarter way to automate business processes across the entire enterprise,” said Joe LeCompte, principal of PMG. “By enabling organizations to extend the service catalog beyond IT, they achieve previously undiscovered efficiencies that eliminate employee frustration while reducing costs. We are excited to join the ranks of the most pioneering organizations that continually raise the bar of excellence in product development.”

PMG ESC provides powerful business process automation through a centralized, unified catalog of services across the enterprise. Through an intuitive interface, end users are able to easily and quickly request services, check their status and stay informed on corporate policies and requirements regarding those services—all from one solution. PMG ESC makes it easy to collaborate on agreements, budgets, and priorities to support actionable SLA's—all resulting in smarter business decisions.

The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.

Stevie Award winners were selected by more than 240 executives nationwide who participated in the judging process.

“We’re delighted to recognize so many innovative companies, new products, technical achievements, and technology executives this year,” said Michael Gallagher, president and founder of the Stevie Awards. “We congratulate all of the Stevie Award winners, and thank them for the inspiration their achievements have stimulated.”

Details about The American Business Awards and the lists of Stevie Award winners who were announced on September 12 are available at www.StevieAwards.com/ABA.

About PMG
A significant number of the Global 2000 rely on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our award-winning solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.

About the Stevie Awards
Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
Oct 07
4 weeks ago
Mary Rose Macaranas created a new topic Industry pioneer BuildingReports reaches two million inspection reports in the forums.
Fire and life safety industry pioneer reaches milestone with two million inspection reports

BuildingReports and its service member network achieve significant accomplishment with online inspection reporting and technology

ATLANTA – October 2, 2014 - BuildingReports, the most trusted name in compliance reporting, announces the upload of its two millionth fire and life safety inspection report. Chicago-based SMG Security is the inspection company to officially upload the milestone-making report. With the largest network of qualified inspection service companies, BuildingReports has quickly become a leader in the compliance reporting industry.

“We pride ourselves on providing reliable, cost-effective services and BuildingReports helps us do that in a way our competitors can’t,” said Corey Gallois, operations manager at SMG. “Since we started using it in 2012, the detailed device-level reports and anytime-anywhere access has been very popular with new and existing customers. BuildingReports also allows us to track inspection performance data such as inspection times and device recalls as well as improve our customer service, manage our teams more effectively and generate additional revenue.”

While the number of inspection reports completed is impressive, BuildingReports also prides itself on implementing its online inspection and reporting solution at over 330,000 facilities globally and includes more than 120 million devices inspected.

“At the end of the day, it all comes down to our network of over 600 service companies,” said Jason Kronz, president and CTO for BuildingReports. “From day one we have been extremely selective about which companies comprise our channel. Our success and reputation are directly tied to having great partners like SMG who live by the notion that fire and life safety is too important to cut corners.”

BuildingReports CEO, Brett Brewster, added, “Having been involved in the fire and life safety industry for decades, I saw the role technology could play in an industry that’s had a tendency to lag behind others in adoption. Before BuildingReports, it was not uncommon for a facility manager’s office to have volumes of handwritten, spreadsheet-style reports that were often illegible and cumbersome to use. We knew there had to be a better way, and based on our success it appears the market agrees.”

Inspectors use mobile devices equipped with BuildingReports’ online inspection and reporting technology to scan and log device inspection results of fire and life safety devices throughout commercial facilities. Upon completion of an inspection, a building’s report is immediately available online with a comprehensive record of which devices passed or failed, why devices failed, (including the associated codes and standards) and what action is required to be in compliance.

About BuildingReports
Building safety compliance is critical to service companies, building owners and fire and safety officials who are charged with safeguarding occupants. BuildingReports’ mobile and online inspection reporting tools enable inspectors to quickly gather data on fire and life safety devices to ensure they are working properly and meet code requirements, or identify actions needed to meet compliance through easily verifiable inspection reports. With more than 120 Million inspected devices to date, 330,000 buildings represented and over 600 inspection companies in its network, BuildingReports has earned its reputation as the trusted name in compliance reporting. For more information, contact sales@buildingreports.com or visit www.buildingreports.com.
Oct 02
Mary Rose Macaranas created a new topic PMG Demos Enterprise Service Catalog with Improved Integration, Design in the forums.
New version drives business process automation across the enterprise with deep integration in a single customer facing application

ATLANTA – Oct. 2, 2014 – PMG, the smart choice for enterprise service catalog and business process automation software, today launched version 7.7 of its Enterprise Service Catalog (ESC).

PMG continues to provide a single enterprise platform by successfully extending its service catalog to manage business processes such as data center management, employee lifecycle management and product lifecycle management. Consistently enhancing and driving integration into both new applications and legacy systems, PMG is the premier customer facing application to drive enterprise efficiencies.

PMG Enterprise Service Catalog version 7.7 will be featured at the Gartner Symposium and ITxpo 2014, Oct. 6-9, in Orlando. Visit PMG in booth #1148 to hear how PMG is working with Global 2000 companies to deploy enterprise service catalog and business process automation software or contact PMG at info@pmg.net to schedule a private tour of ESC. During the symposium, PMG will present a session titled, “The Service Catalog, Enterprise-Wide: Successes of the Global 2000,” which highlights customer successes and examines how global companies are utilizing service catalogs across the enterprise.

“We continue to develop enhancements and deep integration of ESC in order to leverage its power in all areas of the organization,” said Joe LeCompte, principal of PMG. “The service catalog is no longer just for IT self-service—smart organizations now utilize its business process automation technology to drive the enterprise.”

Available Nov. 1, the latest version of ESC offers a number of features key for true enterprise acceptance. These include the following:

Search Provider Framework enables integration and data transfer from applications such as ITSM suites, SharePoint, SAP and other enterprise applications. Unlike other solutions that are typically part of an ITSM suite, the Search Provider Framework creates a single search interface across multiple knowledge bases for more robust search capabilities throughout the enterprise. Search capability now reaches past services listed in the catalog to include content management found throughout the entire business process. Users can search the catalog, any knowledge base or messenger application within the system for optimal results. Additionally, results can be displayed in any format desired for an optimal user experience.

Data Provider Framework integrates applications to share common data on forms, workflows and reports. Driving further enhancements, PMG now provides Dynamic Questions and Answers, where ESC dynamically renders actionable service forms of services defined in other systems. This continues to drive the concept of a ‘single pane of glass,’ providing for the consolidation of multiple customer facing catalogs into a single portal.

Theme Administrator sits above ESC’s powerful integration to enable customized design of the service catalog for a greatly enhanced user experience. Version 7.7 offers additional widgets to support design needs without the need for coding. This ensures that the catalog is a modern and professional tool with which end users are familiar and comfortable.

PMG ESC is consistently ranked the top IT Service Catalog on the market by leading industry analysts. To learn more about the PMG Enterprise Service Catalog, visit http://www.pmg.net/enterpriseservicecatalog.

To view a social media version of this release, visit http://pitch.pe/YNlB1C.

About PMG
A significant number of the Global 2000 relies on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.
Oct 02
2 months ago
Mary Rose Macaranas created a new topic PMG Webinar Defines How to Ensure Your Service Catalog is Built for Change in the forums.
PMG Webinar Defines How to Ensure Your Service Catalog is Built for Change

WHO:
Russell Miller, sales executive at PMG, will lead this webinar exploring the question, “Is your service catalog built for change?”

WHAT:
Change is inevitable. And when it’s about change within an organization, IT has to be adaptive, flexible and fast. It’s called “The New Speed of IT” – where IT must quickly change to meet the needs of evolving business practices. Maybe it’s to support a new contractor outsourcing initiative. Maybe it’s a directive to provision all services in the cloud. Or it could be to support new integrated business processes throughout the enterprise.

In order to meet the demand, you need to have a service catalog that is built for change-- not bogged down with massive coding requirements and siloed departments. You need a low-code, service-oriented-architecture platform to integrate the business and support changes— in days, rather than weeks.

Join PMG for this webinar and learn how a flexible, adaptable service catalog can support:
  • Organizational Changes
  • Management of Service Offerings
  • Adaptive Ordering
  • Real-Time Costing
  • Dynamic Reporting

WHEN:
Thursday, Aug. 21, 2014
1:00 – 1:30 p.m. ET

WHERE:
Register now to attend this webinar. To learn more about other recent PMG webinars, click here.

CONTACT:
Joy Reddy, media contact
jreddy@arketi.com
(404) 929-0091, ext. 209

About PMG
A significant number of the Global 2000 rely on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.

PMG.net and PMG Service Catalog Suite are registered trademarks or trademarks of PMG.net. All other trademarks, brand names, or product names listed above belong to their respective holders.
Aug 18
3 months ago
Mary Rose Macaranas created a new topic PMG Webinar Outlines How to Become a Service Power Broker in the forums.
PMG Webinar Outlines How to Become a Service Power Broker

WHO:
Nick Miklowski, sales executive at PMG, will lead this webinar detailing how to be a service power broker.

WHAT:
According to Gartner, business leaders must engage their teams by articulating new business models for I&O, including becoming an IT service broker and trusted business partner.*

It’s not enough to just provide services anymore. IT needs to morph into the company’s power broker to conduct day-to-day business. It’s time to provide a platform and procedures to break down silos and automate processes enterprise wide.

Attendees will learn the benefits of providing enterprise automation via a service catalog with a business-oriented service portfolio, including the following services:

  • Provide a portal
  • Configure services in business terms
  • Build it to change
  • Track and monitor
  • Report on costs

*Agenda Overview for Infrastructure and Operations Leaders, 2014, Gartner, January 2014

WHEN:
Wednesday, July 16, 2014
1:30 – 2:00 p.m. ET

WHERE:
Register now to attend this webinar. To learn more about other recent PMG webinars, click here.

CONTACT:
Joy Reddy, media contact
jreddy@arketi.com
(404) 929-0091, ext. 209

About PMG
A significant number of the Global 2000 rely on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.

PMG.net and PMG Service Catalog Suite are registered trademarks or trademarks of PMG.net. All other trademarks, brand names, or product names listed above belong to their respective holders.
Jul 14
4 months ago
Mary Rose Macaranas created a new topic PMG Lends a Hand on Atlanta BeltLine Partnership in the forums.
PMG Lends a Hand on Atlanta BeltLine Partnership
Team helps develop local trail through Adopt-the-Atlanta BeltLine program

Atlanta, GA – June 23, 2014 – PMG recently spent the day participating in the Adopt-the-Atlanta BeltLine program on the east side trail at Inman Park and the Historic Fourth Ward Park. Earlier this year, PMG donated $10,000 to the Atlanta Beltline Partnership and have committed to a total of six days of service in 2014 to help clean, develop and maintain the Atlanta BeltLine.

On the team’s first service day, 50 employees worked with Trees Atlanta and assisted with digging, pulling weeds and cleaning overgrown areas. The team also planted wildflower bulbs which were selected for their hardy nature.

“PMG’s service culture encourages employees to give back to our community,” said Joe LeCompte, principal of PMG. “We selected the BeltLine program as our 2014 community service project as we believe improving transit options is critical in making Atlanta a better place for all residents, including nearly half of our employees. In addition to being a great team building exercise, our service day at the BeltLine helped us strengthen our bonds as an organization through teamwork.”

The Atlanta BeltLine will bring together 45 in town neighborhoods and link them to the entire metropolitan Atlanta region through a collection of transit offerings. It utilizes an existing 22-mile historic rail corridor that encircles the city of Atlanta as its foundation. The pedestrian friendly rail transit includes 33 miles of trails for runners and bikers. Other project highlights include 1,300 acres of parks, 1,100 acres of brownfields remediated, 5,600 units of affordable housing, public art and historic preservation.

To view action shots from PMG’s community service day and a social media version of this release, please visit: http://pitch.pe/1kmiyXH.

About PMG
More than 20 percent of the Global 100 relies on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.

PMG.net and PMG Service Catalog Suite are registered trademarks or trademarks of PMG.net. All other trademarks, brand names, or product names listed above belong to their respective holders.
Jun 23
Mary Rose Macaranas created a new topic HomecareCRM Inks Agreement with Opis Management Resources in the forums.
HomecareCRM to implement growth solution for Florida post-acute care provider

ATLANTA – June 20, 2014 - HomecareCRM, the industry leader in customer growth solutions for the post-acute care industry, and Opis Management Resources, LLC, an award-winning rehabilitation company located in Florida, have announced an agreement to deploy the LongTermCareCRM solution companywide. LongTermCareCRM is a product of HomecareCRM designed specifically for the needs of facility-based post-acute care providers.

“Opis has searched for the best solution to bolster the productivity, efficiency and time management of our sales staff, and ultimately, increase census and profitability,” said Yamile Kaddoura, director of sales and marketing with Opis. “Using market data provided by HomecareCRM, we were already positioning our company for growth. Implementing this CRM solution and giving our sales team the ability to leverage that data throughout our service footprint will give us the competitive advantage to achieve our financial goals.”

HomecareCRM offers EMR integration to its clients, bolstered by Harvest data, a unique claims database for lead generation, and unparalleled in the CRM industry space. EDGE, the company’s newest product, is the first and only healthcare-specific CRM solution using predictive intelligence to enhance sales performance.

“We are extremely pleased to have Opis as our newest growth partner,” said Melynda Lee, vice president of marketing and development with HomecareCRM. “We’ve been working with Opis by providing marketplace data to help the company make strategic business decisions. This commitment on behalf of Opis further validates the significant value of the information we provide our clients to help them grow their businesses.”

About HomecareCRM
HomecareCRM, LLC, based in Atlanta, GA, is the premier growth partner of post-acute providers. Seamlessly integrating traditional customer relationship management with unmatched electronic medical record interoperability and medical claims data, HomecareCRM delivers quantum leaps in sales productivity and market insight. Provided via a world-class suite of mobile and web-based apps, no solution will delight your sales force and deliver ROI like HomecareCRM. Now in its 8th version, the solution has been implemented by healthcare agencies in 44 states. For more information about HomecareCRM and its EDGE product, please visit www.HomecareCRM.com or, for LongTermCareCRM, please visit www.LongTermCareCRM.com, or call 1-888-611-0912.

About Opis Management Resources, LLC
Opis is a leader in post-acute services in the state of Florida. Since its inception in 2003, Opis set out to craft a clear mission that addresses the core values that make the organization unique. Those values include dignity, respect, ethics and the highest standards of care and service. These values have been built into its operating systems to synchronize the company’s approach to the post-acute continuum. Opis has grown to include ten skilled nursing centers, assisted living center, rehabilitation services, advanced practitioner services, and community-based services. For more information, please visit www.opismr.com.
Jun 20
Mary Rose Macaranas created a new topic BuildingReports to Release First Fire & Life Safety Inspection Report in the forums.
BuildingReports to Release Industry’s First Fire & Life Safety Inspection Benchmark Report

Data shows additional oversight in Healthcare industry leads to longer fire alarm inspection times, but lower fire alarm system failure rates

ATLANTA – June 9, 2014 – BuildingReports, the most trusted name in compliance reporting, is publishing the 2014 BuildingReports Fire & Life Safety Inspection Benchmark Report, the industry’s first analysis of fire and life safety inspection performance from its vast inspection database. The report examines fire and life safety inspections including device performance rates for commercial facility inspections across industries and will be available later in the year for download at www.buildingreports.com.

According to the benchmark report’s findings, healthcare facilities have a 50 percent lower failure rate (1.44 percent) for fire alarm system devices than any other occupancy facility types (2.83 percent).


Additionally, the report indicates the length of inspections at healthcare facilities is more than double the average of other facility types. The average time to inspect the fire alarm devices during an inspection for a healthcare facility is 6 hours and 10 minutes, whereas other facilities average 2 hours and 40 minutes.

Industry experts believe this data indicates the additional oversight by CMS and its accreditation partners for the healthcare industry (Joint Commission, HFAP and DNV Healthcare) ensures diligent maintenance and inspections resulting in more reliable systems.

The full 2014 BuildingReports Fire & Life Safety Inspection Benchmark Report will examine the reliability between addressable and conventional fire alarm systems. With granular data down to the device type (year, manufacturer, etc.), the report will also include failure rates of fire and life safety equipment and analyze the key factors contributing to device maintenance and performance including manufacturing, installation and environmental conditions.

“BuildingReports is in a unique position to capture and analyze the breadth and depth of inspection data we have collected over the past 15 years,” said Jason Kronz, president and chief technology officer for BuildingReports. “For the first time, we have prepared the benchmark report in order to provide the industry with insights to help improve their businesses. This data will enable fire and safety officials to better work with service companies, building owners and property managers to ensure safety compliance.”

Over the 15 years of providing inspection reporting services, BuildingReports has amassed the largest database of fire and life safety equipment data in the world. With 1.85 million inspections in the database representing over 120 million inspected devices, BuildingReports has committed to providing verified aggregate data to the fire and life safety industry to assist in protecting the safety of all who live, work and visit a facility.

About BuildingReports
Building safety compliance is critical to service companies, building owners and fire and safety officials who are charged with safeguarding occupants. BuildingReports’ mobile and online inspection reporting tools enable inspectors to quickly gather data on fire and life safety devices to ensure they are working properly and meet code requirements, or identify actions needed to meet compliance through easily verifiable inspection reports. With more than 120 Million inspected devices to date, 330,000 buildings represented and over 600 inspection companies in its network, BuildingReports has earned its reputation as the trusted name in compliance reporting. For more information, contact sales@buildingreports.com or visit www.buildingreports.com.

Media Contact:
Mary Rose Macaranas
Arketi Group
(404) 929-0091 x213
mrmacaranas@arketi.com
Jun 09
Mary Rose Macaranas created a new topic Analog Devices, Inc. to Speak at Gartner IOM Summit in the forums.
Booth #505

Analog Devices, Inc. to Speak at Gartner Infrastructure & Operations Management Summit
CIO shares key points of global success by leveraging a service catalog

WHO
Peter Forte, CIO of Analog Devices, Inc. (NASDAQ: ADI), the world leader in high performance signal processing, will be speaking at the 2014 Gartner Infrastructure & Operations Management (IOM) Summit.

WHAT
Forte’s session, "A CIO Case Study from Analog Devices, Inc.: Increasing Customer Satisfaction by Optimizing Service Delivery" will be held on Tuesday, June 10 at 9:15 a.m.

This session will examine the IS team’s strategic initiative to deliver more value, efficiently deliver basic operating tasks and increase focus on value-added services. By leveraging a service catalog as a platform for service request management and delivery of hardware and software, ADI found a way to better focus on their customer, reduce frustration and streamline service request fulfillment.

For more information about this and other sessions at the 2014 Gartner IOM Summit, visit http://www.gartner.com/technology/summits/na/it-operations/agenda/session-solution-provider.jsp

WHEN
The 2014 Gartner IOM Summit will be held June 9-11, 2014.

Forte’s sessions will be on June 10, 2014 at 9:15 a.m. in Osceola B.

WHERE
Gaylord Palms Resort and Convention Center
6000 W Osceola Parkway
Kissimmee, FL 34746

To learn more about the service catalog suite, visit PMG at booth #505.

Contact:
Mary Rose Macaranas
404-929-0091 ext. 213
mrmacaranas@arketi.com

About Gartner IT Infrastructure & Operations Management Summit
The Gartner IT Infrastructure & Operations Management Summit 2014 is a total immersion in newly released Gartner research, expert strategic & tactical advice. This summit will help I&O leaders apply authoritative thinking, leading-edge strategies and best practices to their enterprise I&O planning and initiatives. In 2.5 intensive days of research-focused sessions, analyst predictions and peer-to-peer interaction, businesses will acquire the strategic insight and actionable next steps needed for I&O transformation and success in leadership roles. For more information, visit http://www.gartner.com/technology/summits/na/it-operations/.

About PMG
More than 20 percent of the Global 100 relies on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.

PMG.net and PMG Service Catalog Suite are registered trademarks or trademarks of PMG.net. All other trademarks, brand names, or product names listed above belong to their respective holders.
Jun 04
5 months ago
Mary Rose Macaranas created a new topic Springbot Launches Enhanced Marketing Platform to Help eCommerce Merchants in the forums.
Springbot Launches Enhanced Marketing Platform to Help eCommerce Merchants Grow Revenue
Version 2.0 provides enhanced features and simplifies dashboard navigation

Atlanta – June 3, 2014 – Springbot released Springbot 2.0, which includes an enhanced dashboard with automated marketing recommendations and comprehensive insights to help eCommerce merchants grow their revenue.

With Springbot’s eCommerce marketing automation and analytics platform, merchants can grow their revenue by taking smarter, data-driven marketing actions – seamlessly driving site traffic, conversions, and overall revenue in one easy to use dashboard. The enhanced layout allows online merchants to quickly navigate through the Springbot eCommerce marketing dashboard to better manage and automate their marketing activities.

In addition to the marketing alerts and recommendations users have grown to expect, the improved dashboard now includes sections to simplify navigation and help marketers know what marketing actions to “DO,” which results to “VIEW," and where to “MANAGE” account settings.

  • DO marketing: Users have an expanded list of actions and can create a customer segment, email newsletter, social media post (i.e. Facebook, Twitter, or Pinterest), triggered email, trackable link and other online marketing actions.
  • VIEW results: Displays traffic, conversions, sales, customer lifetime value metrics and customer demographic data at a glance. Users also can dive deeper into performance metrics by looking at a store’s marketing action history, custom segments, product conversion report, tags and more.
  • MANAGE store: A control panel where online merchants can integrate marketing tools and manage account settings all in one location.

“We understand the eCommerce industry is adapting to market changes and data must be accurate, accessible, and easy to understand. Without access to customer, demographic and purchase data, online merchants will be left behind by their competitors,” said Joe Reger, Springbot co-founder and CTO. “With this in mind, we met with customers and prospects to better understand how they’re using the platform and incorporated their feedback into Springbot 2.0.”

For more information, get “Behind the Scenes” on the Springbot 2.0 launch at http://www.springbot.com/2014/05/springbot-2-0-will-love-see/.

About Springbot
Springbot delivers an eCommerce marketing platform to small and medium businesses (SMBs). Founded in 2012, Springbot is a Gold Industry Partner of Magento, an eBay company, and has combined the power of marketing automation and marketing analytics to deliver its Marketing RoboticsTM service. Our SaaS offering integrates and makes simple the data, content and multi-channel marketing tools (social, online, email, etc.) eCommerce SMBs need to drive more traffic, conversions and overall revenue. Springbot helps eCommerce SMBs grow their revenue by taking smarter, data-driven marketing actions.

To learn more information about Springbot, please visit http://www.springbot.com/.
Jun 03
Mary Rose Macaranas created a new topic BuildingReports Launches LiveArchive in the forums.

New service gives users instant access to building inspection reports and historical data

ATLANTA – May 20, 2014 – BuildingReports, the most trusted name in compliance reporting, has launched LiveArchive, a service that provides inspectors, building owners and managers as well as fire officials immediate electronic access to a building’s compliance documentation and other historical data from any smartphone.

Through a unique Quick Response Code, or QR Code, LiveArchive provides secure access to critical reports and historical compliance data on fire, life safety, security and other critical systems.

“Historically, logbooks were compiled of handwritten entries that couldn’t be verified for accuracy and were stored in an electrical box, which in itself poses a fire hazard,” said Jason Kronz, president and chief technology officer for BuildingReports. “While the data is critical, it was difficult to access and confirm that what you were reading was up to date and accurate. LiveArchive solves these problems by giving direct access to the information AHJs, inspectors and building managers need to ensure property and life safety.”

The LiveArchive label can be placed in multiple locations within a facility, to create redundancy if equipment with a QR Code is moved or replaced. By maintaining this critical data in a secure off-site location, the risks of misfiled or inaccessible information are eliminated.

With LiveArchive, authorized users can be onsite at a property and not need anything but their mobile device to access completed reports. Once the QR code has been read, the LiveArchive opens to all available compliance documentation for that facility; the user simply selects the desired report for immediate viewing or sharing.

LiveArchive labels with a building’s unique QR Code are provided exclusively by BuildingReports or a BuildingReports Service Member. For more information about BuildingReports solutions, visit www.buildingreports.com.

About BuildingReports
Building safety compliance is critical to service companies, building owners and fire and safety officials who are charged with safeguarding occupants. BuildingReports’ mobile and online inspection reporting tools enable inspectors to quickly gather data on fire and life safety devices to ensure they are working properly and meet code requirements, or identify actions needed to meet compliance through easily verifiable inspection reports. With more than 120 Million inspected devices to date, 330,000 buildings represented and over 600 inspection companies in its network, BuildingReports has earned its reputation as the trusted name in compliance reporting. For more information, contact sales@buildingreports.com or visit www.buildingreports.com.
May 20

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